Enable Your Sales Team

Breakthrough Sales & Marketing Enablement

Today’s sales and marketing teams struggle to manage the explosion in content. Marketers lack tools to push up-to-date information out to Sales. Sales reps revert to their hard drives or worse yet, create their own stuff. Brand and message accuracy suffer, best practices are lost. Bloomfire aligns sales and marketing to prescribe materials, coaching, tools and experts at the right time in the buying process.

Series Playlist

Easily create a virtual playlist for new Sales reps to make training and enablement a breeze. Simply drag and drop your multi-media content onto the playlist and quickly organize in an order to guide the users through the series. Advanced reporting lets you track completion rates by users or teams. Learn more ›

Full Mobile Access

Bloomfire provides access to important information anywhere, anytime with both iOS and Android mobile apps. Never again worry about leaving that presentation on your other hard drive or having to wait for an answer to a prospect question via email. If you have your phone, or tablet you're good to go with Bloomfire. Learn more ›

Out-of-the-Box Integrations

Bloomfire puts collaboration in the flow of daily work and extends the value of existing business solutions by offering seamless integrations with Salesforce, LinkedIn, Oracle Sales Cloud and Google Apps as well as with popular file sync and share apps like Box, Drop Box, Google Drive and Microsoft OneDrive. Learn more ›

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Customer Self Service and Support

Customer Self Service and Support

Leverage Bloomfire’s social collaboration software to empower customer service agents with finger tip access to up-to-date documentation and expertise, dramatically improve customer satisfaction through customer self-service, and employ powerful analytics to continually decrease time to resolution and improve the customer experience.

Crowd-Sourced Q&A

Bloomfire’s robust Q&A functionality allows users to ask and answer questions while leaving a historical trail that is keyword tagged, indexed, searchable, and easily updated so the next person with the same question can easily find the answer. Users can answer questions in whatever medium fits them best – typing an answer via a simple text editor or using our native screencasting or video recording features. Admins can track the number of accepted, unanswered questions as well as time to resolution. Learn more ›

Moderation

While our philosophy is "everyone has something to contribute," we understand that not everything is appropriate for every audience. Bloomfire's moderation feature allows your community administrator to review and approve posts, comments, questions, and answer prior to publishing, giving you peace of mind that all content is appropriate for your audience. Learn more ›

Advanced Reporting & Analytics

Via visual dashboards, Bloomfire provides real-time, actionable metrics on community growth and responsiveness, user engagement, trending topics and top contributors. You can view macro trends or drill down for deeper insights to quickly see what’s working, what’s not and how you can do better. Power users can easily export the data for further manipulation or analysis against a broader set of data. Learn more ›

 

Onboarding and Training

Onboarding and Training

New employees often face daunting learning curves when they join an organization, lengthening the time it takes to reach full productivity. Bloomfire’s enterprise social collaboration connects new hires with the people and content they need, thereby reducing the time to contribution and increasing the effectiveness of your onboarding initiatives.

We tap into employees’ natural social learning styles, allow users to learn on-the-go via our mobile app, and go where employees are already working (think Salesforce or SharePoint), so customers see productivity skyrocket.

Series Playlist

Quickly and create a virtual playlist for training new employees on a specific topic. You simply drag and drop the desired multi-media post into the series container and organize the posts in an order to guide the users. Advanced reporting lets you track series completion rates by employee, groups or sub-communities. Learn more ›

Intelligent Search

Bloomfire’s intelligent search and browse capabilities significantly reduce the amount of time people spend searching for the information they need to do their jobs. We leverage advanced search capabilities such as predictive type-ahead search, weighted search results, full document index search, and filters to narrow results to ensure content can always be found. Learn more ›

Gamification & Leaderboards

Quickly and create a virtual playlist for training new employees on a specific topic. You simply drag and drop the desired multi-media post into the series container and organize the posts in an order to guide the users. Advanced reporting lets you track series completion rates by employee, groups or sub-communities. Learn more ›

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More Tools to Engage Your Employees

picture Advanced Authoring Capabilities

Bloomfire is not just another file dumping ground. Our product is different because it's all about providing insights and context around the information you want to share. Our unmatched authoring capabilities allow users to interlace multiple types of content to build rich context around posts instead of simply dumping a one dimensional Word doc for others to access.

target Intelligent Search

Bloomfire’s intelligent search and browse capabilities significantly reduce the amount of time people spend searching for the information they need to do their jobs. We focus on increasing the find-ability of information, so teams can focus on getting work done not sifting through myriad files, documents, activity streams or emails.

mobile Mobile App

Bloomfire’s iOS and Android mobile apps extend communication and collaboration beyond the physical boundaries of the enterprise, connecting people with information and knowledge at the time of need.

chat Q & A

Bloomfire’s robust Q&A functionality allows users to ask and answer questions while leaving a historical trail that is keyword tagged, indexed, searchable, and easily updated so the next person with the same question can easily find the answer.

barchart Advanced Reporting and Analytics

Via visual dashboards, Bloomfire provides real-time, actionable metrics on community growth and responsiveness, user engagement, trending topics and top contributors. You can view macro trends or drill down for deeper insights to quickly see what’s working, what’s not and how you can do better.

inbox Your Feed

With Bloomfire, items dynamically appear in your feed based on the most recent contributions authored by people you follow, contributions associated with a tag you are following, and contributions that are part of a group you are a member of.

With the sales teams on the road and departments spread out across the world, email was not an effective means of communicating on important subjects. We needed a new platform that would enable us to share knowledge with other departments and work in collaboration rather than as separate entities.

marisa honomichl_jasco_color

Marisa Honomichl, VP of Marketing

Jasco Products Company

We have a very long and complex sales cycle – it usually runs between nine months and a year and a half. An answer that one salesperson needs at a particular phase of the cycle may not be needed by another salesperson for a year. Before we starting using Bloomfire, that information was buried in emails that no one could find. Now we ask and answer those types of sales questions in Bloomfire, and our employees can easily find information.

reid wender_triad semiconductor

Reid Wender, VP of Sales and Marketing

Triad Semiconductor

See more case studies ›

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Interested in learning more about what Bloomfire can do? Browse our resources to see more in depth information about Bloomfire’s features. Get it now ›

Bloomfire Puts Collaboration in the Flow of Work

We are totally focused on helping you boost employee productivity. That's why we continue to grow Bloomfire's product integrations. We currently offer integrations with Salesforce.com, Box, Google Drive, DropBox, LinkedIn, Google Apps, and Microsoft OneDrive, as well as support for SSO with SAML. We also integrate with your email, allowing you to comment on posts and answer questions directly from your inbox. Work where you work. Let Bloomfire bring the knowledge to you.

Salesforce

Connect your Bloomfire to your Salesforce.com instance and allow your sales team and service representatives to receive relevant content directly on the lead, opportunity, and case records. This allows them to close more, bigger deals and close a higher number of cases faster without ever leaving the Salesforce.com view.

File Storage

Bloomfire integrates with Box, DropBox, Google Drive, and Microsoft OneDrive, allowing customers to upload, manage, and share content from the most popularcloud-based file drives.

LinkedIn Profile

Want a quick way to update your Bloomfire? Simply click the LinkedIn sync button on your profile page and viola … your name, title, expertise, and profilepicture automatically populate.

SSO (Single Sign-On)

Using SSO technology adds extra identity security while improving accessibility and productivity. Bloomfire makes this easy with SSO through SAML, Salesforce.com, and Google Apps. And if you want to engineer your own custom SSO, we have an API you can use.

Email

Have a quick text comment or answer to a question asked in Bloomfire? Simply reply to the email notification and your comment or answer magically appears in the right place.

API

If you need to integrate with other applications used in your organization, no problem. Bloomfire has an ever-growing API at your disposal. Read more on our API documentation.

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