Modernizing Your Knowledge Strategy to Drive Revenue, Retention, and Innovation

Guest speaker Heather Carr, Business Process Improvement Consultant, will present the critical steps organizations need to take to start building a knowledge engagement strategy. Leigh Anne Reynolds, Sr. Director of Marketing at Bloomfire, will provide insights based on her experience working with Bloomfire customers to create cultures of knowledge engagement.

In this webinar, you’ll learn how to:

• Identify and address your organization’s knowledge engagement needs
  
• Establish a steering committee to define knowledge engagement objectives that will set your organization up for success
  
• Map existing knowledge and gaps within your organization