Implementation Project Manager

Bloomfire is seeking a talented Implementation Project Manager to join our Client Success team. This position will oversee the successful implementation of our world-class knowledge sharing platform. The position will report to the VP of Client Success.


  • Lead all phases of client onboarding from requirements gathering to go-live, ensuring that our customers meet their project goals and timeline
  • Manage clients to their targeted schedules, proactively set and maintain expectations, and maintain good client relationships (mostly remotely vs.onsite)
  • Host regular internal project meetings. Coordinate activities with the product and client success teams to ensure effective use of engineering resources, while accomplishing customer goals.
  • Assist in developing long-term relationships with Strategic Accounts by successfully transitioning accounts to the Client Success team
  • Provide exceptional customer service by ensuring clear communication and integration among all internal and external project stakeholders


  • 3+ years in a client-facing role managing enterprise-wide platform implementations
  • Bachelor’s degree required. PMP certification desired
  • Fluency and comfort with business applications, such as Microsoft Office, JIRA, and Salesforce
  • Demonstrated ability to work with both technical and non-technical individuals
  • Strong oral and written communication skills, Including the  ability to exchange information, explain techniques, and answer questions clearly
  • Comfortable working independently and developing clear project plans and requirements from ambiguous initial project information
  • Demonstrated ability to work with cross-functional teams

Benefits for you (among others)

  • Health and dental plan
  • 401K retirement plan
  • Unlimited vacation
  • Paid holidays
  • Free lunch on Fridays
  • Kitchen full of stocked snacks and drinks
  • Monthly happy hours
  • Exposure to customers in every industry
  • Opportunities to help transform our customers

To Apply

Please submit your resume or LinkedIn profile to Bloomfire is an Equal Opportunity Employer. Bloomfire does not discriminate against any applicant for employment because of age, gender, sexual orientation, race, religion, national origin, ethnicity, veteran status, or disability.