Cloudbearing has successfully launched a customer facing community which allows customers to find solutions to their problems quickly and efficiently. It is said that since implementing Bloomfire they have seen a significant decrease in the amount of support tickets that come across their support agents desk. Along with a decrease in support tickets, Cloudbearing has experienced an increase in sales and a reduction in costs due to their unique way of supporting customers through their Bloomfire community.
Cloudbearing Helps Customers Get to the Cloud with Bloomfire