The Bloomfire Blog


Tips and Best Practices for Knowledge Management, Collaboration and Improving Productivity in your organization


The New Social Intranet

Far too many enterprises are still using static, legacy intranets that don't serve the needs of employees in the modern digital workplace.

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How Metagenics Used Bloomfire To Successfully Expand Knowledge Sharing Across Its Departments

Jan 18, 2017 • Dr. Mark A. Kaye, the Director of Medical Information at Metagenics, is passionate about knowledge, learning, and teaching. He has worked at Metagenics...

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5 Reasons We’re Thankful for our Customers

Nov 22, 2016 • First and foremost, Thanksgiving is a time for eating. Turkey consumption (or tofurkey, for you health-conscious types) takes priority over all other things this week. If you’re enjoying a nice tofurkey meal this Thursday, we’ll...

Bloomfire Helps Ogilvy Increase Client Satisfaction by 75 Percent

Dec 1, 2014 • With over 100 offices in more than 50 countries, OgilvyOne Worldwide is the world’s leading direct marketing, digital marketing and marketing consulting...

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Bloomfire Speeds Employee Onboarding for Research & Consulting Firm

Sep 18, 2014 • Aite Group is a Boston-based, independent research and advisory firm that focuses on business, technology and regulatory issues; and their impact on the...

Tackling 3 Common Customer Service Challenges

Oct 28, 2016 • Once upon a time, 9 to 5 call centers, with 15 minute holds and bored employees lounging at their desks, was considered acceptable customer service. These days, that just doesn’t cut it. Customer service is much more seamless,...