The New Social Intranet
Far too many enterprises are still using static, legacy intranets that don’t serve the needs of employees in the modern digital workplace. This eBook introduces the new social intranet and covers the rise of social technologies in the work place.
Knowledge Management and Training: Why Social Learning Works
Shares six methods for more effective training and why better knowledge management is so important in enabling employees.
Social Customer Care
As more consumers are looking online to resolve customer service issues, companies are increasing their investment in social media. Adopting a social customer care policy isn’t optional anymore — it’s critical to staying competitive and relevant.
The Secret to the Most Effective Content Marketing
Building an internal culture of content at your company is an important piece of a successful content marketing program. Your potential customers are hungry for content, and if they don’t get it from you, they’ll go somewhere else. How can you build the infrastructure necessary to feed the content beast?
Top Six Tips for Achieving Sales & Marketing Alignment Through Enterprise Social Networking
This eBook illustrates how knowledge sharing tools help salespeople sell better and faster and result in immediate revenue and drive higher rates of CRM.