We are dedicated to Customer Success.
We have a team of customer support managers ready to help you ignite, engage and grow your Bloomfire community. You won’t need an IT project manager or a complex implementation plan with us — we use our own tools and will have you up and running in minutes.
Our comprehensive Customer Success and Support Program program guides you through every phase of the Bloomfire experience — providing best practices, roll out strategies and ready-made “seed” content to help lgnite your community. We don’t just flip the switch and set you off on your own. With your dedicated Client Success Manager leading the way, we create champions through Ignition Sessions (on boarding), community engagement and exceptional support.
Search the Bloomfire Community
Find a topic of interest, best practice or an answer to your question, by typing it below. You can also connect with other Bloomfire customers and Bloomfire employee experts. (And yes….we use our own tool to fuel the Bloomfire Community Engine!)
Open a support ticket
Fill out the ticket as completely as you can and someone from the support team will reach out to you to help you troubleshoot!