Support

We are dedicated to your success.

We have a committed team of Client Success Managers ready to help you launch and engage the members of your Premium Bloomfire communities.

Our Client Success Team is here to guide you through every phase of the on-boarding process. They‘ll walk you through how-to’s, best practices, engagement strategies, and help you craft an individual approach for your roll-out based on the unique needs of your organization.

Need Help Now? Get answers fast in our Bloomfire Community

Anyone can visit the Bloomfire Community to find helpful tips, how-to’s, tutorials and FAQs with real solutions.

Still can’t find the information you’re looking for? Join the Bloomfire Community to post your question and crowd-source the most up to date and helpful information. Start your search below.

Open a support ticket

Still need help? Open a support ticket and we will reach out to you to assist.

API Documentation

Need assistance with our API? Visit our documentation on our API and you’ll find all the information you need.

Security

Security is extremely important to us at Bloomfire. Learn about the steps we’ve taken to ensure your data is secure.