The Knowledge Management Platform To Grow Your Collective Intelligence

Knowledge can be your business’s biggest strategic advantage—but only if your teams can find and leverage the knowledge they need. Bloomfire’s knowledge management software gives you one central, searchable place for information and insights so you and your team members can do your best work, no matter where, when, or how you’re working.

What's new at Bloomfire

  • Webinar: How AGIA Affinity Elevated the Customer Experience by Equipping Employees With the Right Knowledge

    Learn how AGIA Affinity evolved their approach to knowledge management to better enable representatives.

    Watch Now

  • The Contact Center Leader’s Guide to Hybrid Work

    Equip your contact center teams with the knowledge and tools to work from anywhere.

    Get the Guide

Centralized Knowledge for Every Team

Banish knowledge silos and empower team members to make decisions with confidence. Bloomfire makes it easy to share, find, and collaborate on the knowledge that exists across your organization.

Your Hub for Knowledge Management

Bloomfire’s cloud-based knowledge management software helps businesses collect, connect, and democratize the knowledge and insights that exist across the entire organization.

Find Information with AI-Powered Search

Get the information you need faster. Our search engine deep indexes every word in every file—including videos. Automated tagging, customizable filters, and search suggestions give users multiple ways to find knowledge.

Share Knowledge with Rich Publishing

Share nuanced information through a combination of text, charts, images, audio, and video. Bloomfire makes it easy to convey your knowledge in whatever format you choose and keep information up to date.

Keep Employees Engaged

Empower users to ask questions and get answers in the platform, engage with knowledge through comments and likes, and build personalized feeds to follow the content and contributors most relevant to them.

Create a Feedback Loop with Built-In Analytics

Gain a deeper understanding of user engagement through in-platform analytics. Improve your content, spot knowledge gaps, gain insights from search trends, and identify the most important information.

Tailor the Platform with Easy Customization Options

Create an experience that feels familiar and aligns with your brand with custom branding and whitelabeling options. Create custom categories, establish groups for different departments, and set different user permission levels to ensure the platform is optimized for your business.

  • Find Information with AI-Powered Search

    Get the information you need faster. Our search engine deep indexes every word in every file—including videos. Automated tagging, customizable filters, and search suggestions give users multiple ways to find knowledge.

  • Share Knowledge with Rich Publishing

    Share nuanced information through a combination of text, charts, images, audio, and video. Bloomfire makes it easy to convey your knowledge in whatever format you choose and keep information up to date.

  • Keep Employees Engaged

    Empower users to ask questions and get answers in the platform, engage with knowledge through comments and likes, and build personalized feeds to follow the content and contributors most relevant to them.

  • Create a Feedback Loop with Built-In Analytics

    Gain a deeper understanding of user engagement through in-platform analytics. Improve your content, spot knowledge gaps, gain insights from search trends, and identify the most important information.

  • Tailor the Platform with Easy Customization Options

    Create an experience that feels familiar and aligns with your brand with custom branding and whitelabeling options. Create custom categories, establish groups for different departments, and set different user permission levels to ensure the platform is optimized for your business.

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Check out these great resources!

We’ve built a collection of eBooks, webinars, articles, and more to help you maximize the value of knowledge engagement.

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