These assets graphically illustrate market data and interesting industry statistics on topics related to social business software in the enterprise.
While 88 percent of companies report they’re undergoing a Digital Transformation, only 25 percent have a clear understanding of what that means.
75% of top-performing organizations have strong alignment between sales and marketing.
Too many intranets are outdated with stale content living behind an uninviting interface that is frustrating and difficult to navigate.
Most organizations invest in training, but don’t provide the kind of training that caters to how people learn. New technology is making it easier to share this “tribal knowledge” with new, current, and future employees.
Companies with strong knowledge management systems can rustle up an amazing experience that will keep clients coming back for more.
Employees value social learning experiences far more than they do corporate training and eLearning.
You can’t afford to have an untrained, inexperienced, and unprepared sales team. Potential clients are almost twice as likely to buy when the person selling to them is on top of their game. Set your sales team up for success by arming them with the knowledge and expertise they need to win.
Building an internal culture of content at your company is an important piece of a successful content marketing program. Time and resources are at a premium so companies where everyone writes have a leg up on the competition.
As more customers are looking online to resolve customer service issues, companies are turning to social media. Adopting a social care policy isn’t optional anymore, it’s critical to staying competitive and relevant.
McKinsey estimates $900B in business value can be unlocked with social networking tools and technologies. This infographic highlights the biggest areas of impact and hard ROI across engagement, productivity and revenue.
Organizations that deploy Social Collaboration platforms report improvements in Customer Retention of 75%.
On the journey to a true knowledge sharing culture, there are both milestones and pitfalls. Make sure you follow the map and realize knowledge sharing in a way you never thought possible.
Employees who identify with being ‘engaged’ are 78% more likely to recommend their companies product or service. Whereas the employees who are unengaged are only recommending their companies product or services 13% of the time.
Implementing a successful sales enablement tool can help companies increase sales by up to 50%.
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