Knowledge Management for IT Teams

Searchable, centralized documentation.

Bloomfire is documentation made easy. Create a post or upload a piece of content and it will be searchable, secure, and centralized for all who need it.

Empower remote workers.

Information is immediately accessible and secure from any device. In a moment’s notice, employees can get diagnostics, find the information they need, and solve the problem.

Anticipate needs.

Reduce repetitive help-desk questions by creating a single, searchable how-to post that employees can visit again and again.

Training made easy.

Eliminate repetitive questions during the training period and empower new hires to problem solve independently. Simply tag content that is helpful to new hires so the content is easily found.

Out-of-the-box deployment.

Because Bloomfire integrates through an open API, set-up, implementation and adoption is seamless, with minimal down time.

Benefits of Bloomfire

IT Teams Love It.

Bloomfire is simple to use and easily retains knowledge despite turnover.

Speed Time To ROI.

Bloomfire is easy to implement so you will see a quick return on your investment.

Employee Experience.

Our proven Ignition Sequence, customer community, and support team ensure your success.

How It Works

Uploading and managing all types of content from your desktop or just about any online drive (Dropbox, Box, etc.) is simple. And analytics help ensure all content in Bloomfire is up to date and useful.

Organizing information in Bloomfire is simple. All content is organized by tags and categories, making finding information straightforward. There is no folder structure — employees find information using a search that is intuitive to use.

Every single word, in every single piece of content, is immediately indexed so that regardless of format, nothing is lost or forgotten; everything is searchable. Remembering where content was stored weeks, months, or even years ago is no longer an issue.

Share knowledge throughout the organization or with communities or a specific group in your organization so that everyone has access to the information they need to succeed in their jobs.

Bloomfire automatically transcribes videos, making every word in the video searchable. For example, create a how-to video for resetting your password. Employees can search the video for the exact point they need.

Additional Features

Video Capture Feature

Video Capture

With Bloomfire’s built-in video capture, you can easily create video of your screen or yourself.

Organize Groups Feature

Organize by Groups

Create unlimited individual groups so Marketing, Sales, and others can share within and across groups.

Integrations

Integration

We integrate with solutions like Salesforce, Box, Dropbox, Microsoft OneDrive, and more.

A Robust API

So you can develop further integrations with the tools you already use.

Empower Your Entire Team.

Learn how to retain, share and implement the knowledge your organization needs to be productive and successful. Simply.