Career Opportunity Strategic Account Manager

Are you looking to join a growing software company that is transforming how organizations share knowledge and insights?

Think about every job you’ve had. Have you ever had a job where it was easy to find information when you needed it? Nope. That’s why almost every organization needs Bloomfire’s award winning knowledge sharing platform.

We are looking for a high-energy, savvy and customer-centric person to help us grow our customers’ investment in Bloomfire.

For the critical role of Strategic Account Manager, Bloomfire seeks the rare individual who can help our customers find value with the platform, driving both expansion and retention. To accomplish this, the Strategic Account Manager must be consistently engaged with out customer base, understand their business, and seek out ways that Bloomfire can help accomplish their business goals.

Note: this role may require travel (up to 25% of the time).

Key responsibilities include ensuring customers are successful with the platform, driving expansion of the platform, and ensuring customers renew their subscriptions.

Responsibilities

Requirements

To excel in this role, you should

Benefits for you (among others)

About Us

We recognize that in most organizations, knowledge is siloed. Information sits unshared on servers & laptops across the organization – and in the minds of the people that are a part of it. Bloomfire exists to organize knowledge and expertise and make it accessible and shareable with the people that need it most. Our easy-to-use, cloud-based software is used by hundreds of thousands of employees at leading companies for social learning, customer service, sales & marketing alignment. With Bloomfire, collaboration is easier, work gets done more efficiently, and employees and customers are more satisfied. Bloomfire was ranked one of Austin’s Best Places to Work by the Austin Business Journal in 2015, 2016, 2018, and again in 2019. Bloomfire is headquartered in downtown Austin, Texas.

To apply

Please submit your information below along with your resume or LinkedIn profile.

Bloomfire is a proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

Job Application

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