As flexible work arrangements become the new norm, businesses face new imperatives for how they must operate. These imperatives straddle both technology and cultural transformation and ultimately require businesses to think strategically about how to keep employees engaged with the organization’s collective knowledge. The faster organizations are able to adapt to this new flex work model, the sooner they will gain market advantages.
Kate Leggett, VP and Principal Analyst Serving Application Development & Delivery at Forrester Research, and Jordan Slabaugh, Vice President of Marketing at Bloomfire, discussed how knowledge engagement will play a vital role in the future of business and how businesses can start adapting today.
There’s no roadmap for navigating the months and years ahead — we have to create it ourselves. But it’s critical we learn quickly and take time to envision success in the “new normal.”