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Give Customers or Partners Self-Service Access to Information

With Bloomfire Knowledge Sharing, you can build a
custom partner portal or customer help center
to make information sharing easy

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Built for Happy Customers
and Partners

FLEXIBLE ACCESS CONTROL

Need to limit visibility for certain partners or customers or limit who can contribute? Bloomfire’s flexible structure and advanced role-based permissions allow you to share knowledge securely.

CONTENT CURATION MADE SIMPLE

Post content once and easily keep it up-to-date by managing it in bulk. Plus, see content customers or partners are viewing so you can quickly identify trends and gaps.

FIND ANSWERS FAST

Bloomfire’s AI-powered search indexes every word in every file – including PDFs and videos – so customers or partners can find the answer they are looking for fast.

Scale Your Knowledge

When new questions get answered in Bloomfire, they become part of the public record, meaning they don’t have to be asked – or answered – again. And when you use Bloomfire for internal and external support, you only have to manage content once.

Promote Engagement
And Loyalty

Customers want to engage with your brand and with other customers post purchase. Help customer connect with each other and share best practices to increase loyalty, and ultimately become advocates.

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Resources

Get a Demo and Make Support Easier

See How Bloomfire Can Empower Your Customers with Self-Service Knowledge and Information.

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