KNOWLEDGE SHARING PLATFORM
Bloomfire is simple to use and helps reps quickly find the answers they need.
Bloomfire is easy to implement and you will see a quick return on your investment.
Our customer service knowledge management tools come with tested and proven onboarding program, responsive support team and a customer community.
Sharing best practices with Bloomfire is easy. Have the rep who just landed the deal write up her experience. Or have your sales manager or best rep video record themselves delivering a killer presentation you want your other reps to emulate. And allow reps to make comments, ask questions, or high-five the postings.
Remote customer support teams rely on Bloomfire’s mobile app and website to improve customer support. We offer iOS and Android apps—and our website is designed to be used on phones and tablets.
Create unlimited individual groups so Marketing, Sales, and others can share within and across groups.
We integrate with solutions like Salesforce, Box, Dropbox, Microsoft OneDrive, and more.
So you can develop further integrations with the tools you already use.