Tag Archives: collaboration

Group of coworkers knowledge sharing

5 Ways To Increase Knowledge Sharing In Your Organization

Whether you have an unorganized heap of knowledge or a knowledge hoarding problem, many organizations fall flat when it comes to knowledge management. When individuals struggle to access information they need to perform their jobs to the best of their abilities, your company’s bottom line suffers. For those of you who are unfamiliar, knowledge hoarding […]

Encourage Knowledge Sharing

5 Ways to Encourage Knowledge Sharing Within Your Organization

Poor sharing skills were a problem for some in kindergarten, and they’re a problem for many today in the workplace. When individuals struggle to access the information they need because others are unwilling or lack the tools to share it, the whole organization suffers. This is knowledge hoarding. Knowledge hoarding causes distrust among employees, halts […]

hands in the middle of a table cheering about building a customer success team

3 Ways To Hire Team Players For Your Customer Success Team

As a child, teamwork has a profound effect on your development as a person: your ability to collaborate, your skill set, your hobbies and extracurricular activities, your social skills in and outside of the classroom, and ultimately the way you view the world. As a customer success team, teamwork shapes confident, well-rounded employees. With excellent […]

A team creating business growth systems

How To Create Operational Systems for Business Growth

Working at a growing company can be exciting. In many ways, the experience embodies something very of-the-moment. Seeing a company grow from 10 to 50, or even from 500 to 1,000, employees brings about ideas of the mythical start-up that went from 2 guys in a garage to a successful IPO. It’s no wonder entrepreneurship […]

Young woman managing knowledge via email at coffee shop

Why Knowledge Management Is Your Best Accessory In “The Death Of Email” Debate

Sometimes the tech industry is as cut throat as the fashion industry. Email has been a classic silhouette for decades. It’s a fantastic foundational piece that stays in your closet for years and evolves gracefully with other trends. But as businesses evaluate their tech stacks for productivity, it’s got experts asking: Is email still fab? […]

Light bulbs representing better knowledge management

How Better Knowledge Management Improves Training

There’s no denying organizations pour a large amount of time and resources into training new hires, but have you ever stopped to calculate just how much? According to the Association for Talent Development’s State of the Industry Report, organizations spend an average of $1,208 per employee and 31.5 hours per year on training and development. […]

A foodie taking a picture of a taco to share on instagram.

What Is Working Out Loud?

“Working out loud” is the concept of building relationships through narration and social collaboration. Even if you’ve never heard the term before, you’ve likely put it into practice. Whether you’re a foodie posting your Sunday brunch on Instagram or a travel junkie posting a video of you frolicking with a baby elephant on Facebook, you […]

Two business people separated by a large gap in the floor representing silos.

5 Types of Internal Silos That Hurt Customers

“I’m sorry, I can’t help you with that problem. Let me transfer you to another department.” *Cue eyeroll because now you have to repeat your story and account number, verify the last four digits of your social security number and date of birth, and answer security questions all over again. We’ve all been there. Every […]

touchscreen rating system is used to compare intranets

Evaluate, Research, and Compare Intranets

What does a successful social intranet look like, and how does your current solution compare? According to Rebecca Rodgers, the five essential purposes of an intranet are to deliver content, be a key communication tool, enable collaboration, support the culture, and create efficiencies through supporting business activities. Rich Blank further describes a successful intranet as […]

7 Steps To The New Social Intranet: How to Get There from Here

A social intranet is an easy-to-use tool that incorporates social technology, powerful search, multimedia creation and sharing capabilities, and more to create a communication and collaboration hub that can be easily accessed to get work done.  Sounds great, huh? So how do you lead your organization down this path? We’ve outlined 7 steps to take… […]

A Brief History Of Intranets

The first intranets began to emerge in the mid-1990s. They were basic, static web sites that provided a central location for employees to access company information. In 1996, Frontier Technologies Corp. introduced Intranet Genie, the first commercial turnkey intranet software bundle to offer a diverse suite of communication tools in one package. This included mail […]

Your Employees Prefer Social Learning

While there are many things you can reasonably teach employees during onboarding, some of the most important skills and techniques will always be learned best from other people in the company. In most jobs, there’s information employees will need to reference every once in a while that you can try to teach them during training, […]

Meet Jill Konrath, Sales Strategist

Jill Konrath is a globally recognized sales strategist, speaker and author of Sellidng to Big Companies, SNAP Selling & Agile Selling. Her expertise has by featured by ABC News, Fortune, Forbes, The New York Times, and more.  Tell me about your career. After four years as a high school teacher, I came up with a […]

Roundup: Learn How to Create a Culture of Execution (and More)

This is the first roundup in what will become a semi-regular feature. We’ll share articles that ignited some interest across the social learning, sales enablement, and customer service spaces. Part of my role at Bloomfire is to curate and share content on our social media channels, as well as within our internal company Bloomfire. I […]

breaking down silos

How Do You Break Down Company Silos?

As organizations grow, many leaders find that their departments develop a silo mentality. According to Investopedia, a silo mentality is an attitude that occurs when several departments or groups don’t want to share information or knowledge with other individuals in the same company. Silos reduce efficiency, which in turn lowers productivity and revenue. However, silos […]

2015 Prediction: Analytics from Enterprise Collaboration Tools Becomes Critical

Late last year, I predicted that analytics would drive increased investment in enterprise collaboration. In a recent Destination CRM blog post, Forrester analyst TJ Keitt recommended that companies use cloud-based collaboration services to find the right data nugget when needed. In the post, he says that embedding social analytical tools in collaboration platform allows companies […]

The Future of Collaboration – Context, Content and Intelligence

Curious about the next generation of social collaboration software, and how this technology will materially impact business productivity and results? Bloomfire and Constellation Research have a great webinar planned. Webinar: The Future of Collaboration – Context, Content and Intelligence Date: Wednesday, Dec. 10, 2014 at 12 pm CST Speakers: Alan Lepofsky, VP and Principal Analyst […]

Ogilvy One Logo

Bloomfire Helps Ogilvy Increase Client Satisfaction by 75 Percent

With over 100 offices in more than 50 countries, OgilvyOne Worldwide is the world’s leading direct marketing, digital marketing and marketing consulting network with clients that include American Express, BP, BlackRock, British Airways, DuPont, E*TRADE, IBM, Intercontinental Hotel Group, IKEA, Kimberly-Clark, Nestlé, Unilever and UPS among others. OgilvyOne is the world’s pre-eminent Customer Engagement Agency, […]

calculating roi

Infographic: Calculating the ROI of Enterprise Collaboration

We know determining the ROI of enterprise collaboration software isn’t easy, that’s why we’ve created another tool to help you justify your spend.  In addition to the in-depth White Paper: Calculating the ROI of Enterprise Collaboration Software, we now have an awesome easy-to-digest infographic highlighting the biggest areas of impact and hard ROI across engagement, […]

Brandon Hall Group Logo

Upcoming Webinar: Improving Decision Making Through Collaboration

If you are a Bloomfire customer you already know the tremendous value that collaboration delivers. There are many obvious ones like sharing information, speeding training and shortening deal cycles. But have you considered the ways in which collaboration can improve organizational agility? Today, modern organizations are driven by their ability to react, change, and make […]

CMS Wire Logo

CMSWire: Bloomfire’s Collaboration Train Steams On

CMSWire put a spotlight on Bloomfire’s new collaboration features in a recent article. The story quotes CEO Bob Zukis on how Bloomfire is different: “Bloomfire enables true team-based collaboration by leveraging multiple types of content — files, videos, web links, questions, announcements — and putting this information in the hands of those who need it when […]

Wired: Who’s Smarter — Einstein or Everybody?

Bloomfire CEO Bob Zukis discusses in Wired whether collective intelligence trumps individual expertise – even when the individual in question is really, really smart. Who’s Smarter — Einstein or Everybody?

Why Digital Storage Is Free, But Collaboration Is Priceless

Mary Meeker of Kleiner Perkins recently released her 2014 Internet Trends Report and amongst the data rich content, one slide really stuck out to me. It’s an important slide that reinforces a key element of the Bloomfire business model; our customers do not pay for digital storage. It’s free. And for good reason—because it is […]

social collaboration tips

5 Tips For Using Social Technology Successfully

After spending a considerable amount of time over the past few months working with analysts and attending conferences, it’s clear to me that simply purchasing a social collaboration platform is not going to magically transform the way your organization does business overnight. In fact, there seems to be several specific steps any organization planning to […]

The Bloomfire Team Hits the West Coast

The Bloomfire team is in Los Angeles and San Francisco this week — we’re sponsors of the Sales 2.0 Conference, “Success in Real Time,” in San Francisco, as well as the Gartner Portals, Content and Collaboration Summit in Los Angeles. If you happen to be at Sales 2.0, we’d love to see you! Please visit […]

Knowledge Management: The New Way

Traditional knowledge management tools leave a lot to be desired. Fortunately, Bloomfire is chock full of great features which make it a revolutionary knowledge base. Which would you find most useful (traditional KM or Bloomfire)? Let us know in the comments section. View Larger

Top 5 Uses of Knowledge Base Tools

The way we collaborate/communicate is changing. We now need to be able to communicate across and within organizational structures: Top-down, bottom-up, horizontal, cross team, and cross-functionalKnowledge base tools are allowing us to do just that. Below you will find the top 5 ways to use a knowledge base tool to collaborate across boarders. View Larger

Meet Jacob Morgan

This post is part of a series of profiles on some of our favorite knowledge management, social business, and employee engagement experts. Are you a full-time blogger? What do you do for a living?  That would be nice wouldn’t it? 🙂  I run a company called Chess Media Group which works with global brands on helping them understand how […]

What Do You Think?

Just this morning I ran across this tweet from @ValaAfshar: I couldn’t agree more. Employers are getting overwhelmed by the ‘collaboration’ buzzword. They want their employees to feel as if their work environment is conducive to collaboration and engagement so they spend money implementing programs without a true understanding of if and how they will […]

SURFSET Fitness Uses Bloomfire to Enable Interactive Online Training and Collaboration

Learn how Surfset implemented Bloomfire internationally for social learning and achieved an ROI of 20x their investment.

Award Winning Enterprise Social Network Powers Mason – McDuffie Mortgage’s Knowledge Sharing Culture

Mason – McDuffie Mortgage has successfully implemented their Bloomfire community as an internal knowledge sharing and collaboration tool. Bloomfire allows them to communicate in real-time across multiple time-zones. Mason – McDuffie Mortgage has seen a decrease in the amount of emails sent – instead their employees are engaging within their Bloomfire. It’s their ‘go-to’ for […]

Let Your Employees Work Whenever, Wherever

With more Gen Y workers in the workforce than ever before there is a demand for a different ‘9-5’ work pace. They want a less traditional workspace and work schedule. With the help of our smart phones we are constantly connected, 24/7/365, so employees are flexible and are working when not at the office. Now […]

internal social collaboration platform

How to Make a Social Collaboration Tool Your Primary Communication Channel

With almost 70 percent of Americans now using social media, there is an increasing demand for enterprise social networks in the workplace. Not only does an internal social collaboration platform encourage co-workers to share their expertise, but it also increases productivity significantly. We know, saying “social media” and “work” in the same breath doesn’t sound […]

3 Top Knowledge Management Tools – Trainingstation

Knowledge management tools have become a runaway new niche in the business software industry. With the need for better access of information with open search syntaxes, and the need for training to become more managed and accessible with less ceremony, this was just a matter of time. 3 Top Knowledge Management Tools – Trainingstation

Social Business is the Way of the Future

When I hear of companies restricting social media at work I am immediately brought back to my grade school days when ‘phones were not permitted in the class room’. You would get your phone taken away and sent to the principal’s office. So what happens when that unruly employee checks their Facebook from their cell […]

The 25 Most Popular Cloud Business Apps in October 2012

GetApp, the #1 Cloud Business Apps Marketplace, releases the list of the most popular business apps with its users in October 2012. Bloomfire makes the top 5! The 25 Most Popular Cloud Business Apps in October 2012

An Innovative Approach to Knowledge Sharing

Read GetApps review on Bloomfire covering topics such as, solving sales problems and managing content all while using the easy to navigate interface. An Innovative Approach to Knowledge Sharing — Review of Bloomfire

Bloomfire Powers Content Delivery and Learning Management for Celebrating Home

Celebrating Home is utilizing Bloomfire as a content delivery and learning management application. Bloomfire Powers Content Delivery and Learning Management for Celebrating Home

Bloomfire Realizes Record-Breaking Year, Inspires Knowledge Sharing for More Than 50,000 Users

AUSTIN, TX–(Marketwire – Dec 19, 2012) – Bloomfire, the company that is revolutionizing knowledge sharing in business, today announced it has achieved record growth for 2012. The success this past year was attributed to the company’s dedication to putting knowledge in the hands of employees all across the world. Bloomfire embraces… Bloomfire Realizes Record-Breaking Year, […]

Bloomfire Announces Additional $8 Million in Funding

Founding Investors Austin Ventures and Redpoint Ventures Reinforce Their Commitment to Make the Cloud-based  Knowledge Sharing Platform Pervasive in the Modern Workforce AUSTIN, TX – March 6, 2013 – Bloomfire, the company that is revolutionizing knowledge sharing in business, today announced an additional $8 million in financing from founding investors Austin Ventures and Redpoint Ventures. […]

Don’t Make Your New Hire Regret Their Decision

Remember the days of sitting through hours upon hours of training sessions with those TERRIBLE videos? Yes, the ones so outdated some of the clothes are now back in style. Unfortunately, people are still living that nightmare as you’re reading this. There are companies in existence today that still mandate the ‘new hire training’ that […]

Bloomfire Helps Companies Find the Knowledge Within

Bloomfire knows the value of content. The company allows you to build an online community and engage with your colleagues and customers through knowledge sharing. We sat down with Craig Melloy, CEO and co-founder of Bloomfire, to discuss the ins and outs of how companies can get the most out of their content both in-house […]

We Hold the Key to Increasing Sales, Really

What if I told you that by implementing a successful sales enablement tool YOU could increase sales by 50% and essentially bring home more money? No, this isn’t one of those ‘make $2,500 a month working from home’ ads you see stapled on every light post in town. Instead, it is an opportunity to implement a solution to […]

No Email Day: 3/3/13

No Email Day is exactly what it sounds like, no email for that day. We will be taking the challenge on March 3rd and hope you will too. A day without email sounds like a dream. Now, if we could only live every single day without email.  I know what you are thinking, that is […]

Celebrating Home & Bloomfire – A Perfect Match

Celebrating Home is the largest party planning home-décor company in the United States, working with more than 50,000 designers from coast-to-coast. They had a challenge. We had a solution! They were in need of a content management solution for their ever-growing database of information. Celebrating Home Rallies Around Bloomfire Celebrating Home, the nation’s largest party-plan […]

SXSW Panel: Declaring War on IT Turnover

Join our CEO, Craig Malloy, at this years SXSW as he discusses the ways to combat IT turnover in this ‘job-hopping culture’. Schedule | sxsw.com

abacus representing early mobile learning

Mobile Learning: A Timeline from the Abacus to the Smartphone

You may think that mobile learning is a relatively recent concept that only applies to educational apps on smartphones and tablets. But we’re making the case that mobile learning has a much longer history, and we’ve got an infographic to back that claim up. Take a look at how mobile learning has changed in the […]

The cold hard facts about training

*** Infographic Statistic Resources *** • http://www.internettime.com/Learning/The%20Other%2080%25.htm#_Toc40161516 • http://www.trainingmag.com/article/training-magazine-ranks-2012-top-125-organizations • (ASTD) ASTD 2011 State of the Industry Report: ASTD’s Annual Review of Workplace Learning and Development Data – http://astd.org • Corporate Leadership Council Survey, 2011 

The 3 most important words of 2013

Ringing in a New Year means new trends, policies, and exciting buzzwords. For 2013 those new trends are projected to fall around social (already big, but in this case, social business), mobile, and especially collaboration. The ability to access any website nearly anytime because of the flexibility of mobile, is raising all kinds of questions. […]

The things you learn in grade school

After reading a great article discussing employee engagement on Forbes.com, I thought it would be a great topic to hit on before the new year. Maybe some of you can even make new years resolutions around a few of the points below. If you judge your employee engagement within your organization by a refrigerator stocked with beer, […]

Social Technologies and Business: Trends, Market Forces

McKinsey Global Institute published a very comprehensive study this past summer in which they claimed that the use of social technologies within businesses has the opportunity for US$ 900 billion – 1.3 trillion of value creation. Social Technologies and Business: Trends, Market Forces

Be a [generous] leader every minute of every day

Leadership isn’t just a title; it is something that is earned. There are three keys to being considered a true, generous leader. 1.     Be honest. When you are honest with your employees they are more than likely going to reciprocate that honesty. If you are seeing hard times in the company, tell your employees. Let […]

coworkers arguing and having collaboration problems

4 Steps to Prevent Collaboration Problems at Your Company

Working with a team is inevitable in most work environments, but it isn’t always a puppies and roses experience. You may find yourself getting frustrated with certain team members who have very different working styles, or groups who just can’t seem to agree on the direction of a project. This means you need to get […]

Collaborative Learning: The Seamless Integration of Learning with Work

Thomas “Tom” Reilly is chief operating officer of Family Office Exchange (FOX), overseeing daily operations and deployment of advanced digital systems that deliver FOX knowledge to members in new, more meaningful ways. He reports directly to Sara Hamilton, the firm’s founder and CEO. Before joining FOX, Mr. Reilly served as director of training and development […]

Breaking Down Hierarchies To Build Learning Communities

Sreya Dutta is a senior information developer for Oracle’s Fusion team.  She has extensive experience in instructional design and content creation. People can find her on her blog, Twitter account, or LinkedIn profile. Q. In your experience as an instructional designer, have you run into any challenges when writing curricula? The main challenge I see […]

Fortune 1000 (Covance) Training Manager: How Web 2.0 Can Rescue Lumbering Organizations (Interview)

Jesse Theiler is a Senior Manager of Technical Training for Covance, Inc. where he leads a global team of technical training professionals.  In addition, he is a Six Sigma Green Belt, an ASTD member, a DDI certified facilitator, a formal mentor and an amateur triathlete. He received his Bachelor’s Degree in Psychology and Sociology from […]

Lisa Downs of T-Mobile on Mobile Learning, Collaboration & More

Every so often, we will feature interviews with clients and Learning & Development professionals from all over the world. In the spirit of social and collaborative learning, we want this blog to be a place where Learning & Development professionals can informally teach and learn from one another. If you would like to suggest an […]

Gary Wise of Cincinnati Children’s Hospital on Formal vs. Informal Learning and More

Gary Wise is a learning and performance improvement professional with a rich background in learning strategy development—integrator of holistic learning design methodology—and a passionate yet prudent advocate in application of Web & Learning 2.0 learning technology. With 30 years of formal background in training and performance consulting that drives emphasis on building measurable, sustainable performance […]