Tag Archives: knowledge management solution

co-workers gathered around laptop demonstrating knowledge manager skills

Three Knowledge Manager Skills Essential To Success

The specific tasks of an organization’s Knowledge Manager will depend on the size, needs, and capabilities of that organization. For example, some Knowledge Managers will manage large teams while others will be a one-person department. Generally speaking, Knowledge Managers work cross-functionally with departments and teams to establish company knowledge, improve its functionality, establish metrics for […]

insights teams need knowledge sharing platform

Four Features Insights Teams Need In A Knowledge Sharing Platform

Insights teams have the important task of making sure the information you publish is curated and that key stakeholders can find it. With new research created on a regular basis, traditional knowledge management practices only get you so far. The door is left open for information to get lost in translation, which causes stakeholders to […]

breaking down silos

Five Strategies For Breaking Down Silos In The Workplace

By now, you have likely heard the phrase “departmental silos.” Buzzy as it may be, the silos analogy is a spot on depiction of what occurs within many organizations. As each department grows and develops, each becomes more inclined to operate independently. As growth continues departments become more isolated, blocking the information flow across and […]

collaborative company knowledge sharing strategy

Is Your Knowledge Management Software Collaborative?

In a previous blog post, we talked about how evolving technologies, such as knowledge sharing software, have changed your customers’ expectations for finding information quickly, on their own. It shouldn’t be surprising then that your employees want the same thing: a company knowledge sharing strategy. Most employees spend upwards of 20 percent of their time […]

wobbly Jenga tower representing traditional knowledge management problems

The Biggest Knowledge Management Problems (And How to Overcome Them)

The cost of knowledge management problems is familiar territory. Whether trying to find information after an employee leaves the company, or trying to manage files and content in a less-than-ideal system, the fallout of mismanaged information results in costly delays, lost sales, and hours of wasted time. With the growing popularity of knowledge management systems, […]

implementation of knowledge management in organizations

The Metrics That Marketers Need from Knowledge Management Strategies

The implementation of knowledge management in organizations is usually measured on one very succinct metric: return on investment.  Of course, the definition of ROI is  dependent on the overall goals of your company, but the best way to determine value is to first ensure your strategy is giving your team members what they need to be […]

light bulb representing knowledge management solution

Avoid These Three Pitfalls To Increase Engagement In Your Knowledge Management Solution

So, you’ve got a little problem with employee engagement in your knowledge management solution (KMS). Users who were once active have gone AWOL. This happens, but before you immediately jump into brainstorming solutions, it’s important to take a look at why those users became inactive. When you go to the doctor because you’re experiencing symptoms, […]

Metagenics group picture

How Metagenics Used Bloomfire To Successfully Expand Knowledge Sharing Across Its Departments

Dr. Mark A. Kaye, the Director of Medical Information at Metagenics, is passionate about knowledge, learning, and teaching. He has worked at Metagenics for more than 20 years and manages the medical clinical information department. Metagenics produces nutritional supplements, medical foods and develops lifestyle medicine programs designed for the health professional. In addition to direct […]

block of cheese representing wiki pros and cons

Thinking About a Corporate Wiki? Pros and Cons to Consider

So, you think you want a wiki. You may be right. But we at Bloomfire think it’s only fair that you’re provided with all the information necessary to make the right decision for managing knowledge in your organization. And what better way to illustrate the differences between the two than with cheese? Think back to […]

importance of knowledge management in it

Three Reasons Why Your IT Team Needs A Knowledge Management Solution

It’s not surprising Network and Computer Systems Administrator is the fourth most stressful job in tech, according to CIO.com. And the demands put on IT departments are not slowing down. Teams are expected to manage users, secure loopholes in the network, and more. Additionally, IT leaders are expected to keep up with the latest trends in […]