Tag Archives: video case study

Video: Bloomfire Helps SpareFoot Customer Support Team Scale, Save a Quarter Million Dollars Annually

See how the SpareFoot customer experience team saved thousands of hours with Bloomfire and realized a full return on their investment within one month. Bloomfire Helps Sparefoot Customer Support Team Scale, Save a Quarter Million Dollars Annually

Cloudbearing Sees a Significant Drop in Customer Support Calls with Bloomfire

Cloudbearing has successfully launched a customer facing community which allows customers to find solutions to their problems quickly and efficiently. It is said that since implementing Bloomfire they have seen a significant decrease in the amount of support tickets that come across their support agents desk. Along with a decrease in support tickets, Cloudbearing has […]

SURFSET Fitness Uses Bloomfire to Enable Interactive Online Training and Collaboration

Learn how Surfset implemented Bloomfire internationally for social learning and achieved an ROI of 20x their investment.

Make-A-Wish Seeks Community Involvement with Bloomfire’s Help

Make-A-Wish Central & South Texas is using Bloomfire to communicate with their regional board to work with the community to get people involved with Make-A-Wish. Make-A-Wish Central & South Texas Case Study