White Papers

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Harnessing the power of collaboration with digital transformation

Companies that grasp what the digital workplace is really all about are willing change the ways people and applications connect across their organizations. By fostering a digitally driven culture of collaboration, they break down silos, share knowledge more effectively, and compete more successfully.

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Driving customer success with knowledge management

Deploying an effective knowledge base is proven to help companies excel in customer service. Top performing companies are 38 percent more likely than others to deploy a centralized knowledge base containing product and service information.

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Social learning and the future of work 

This white paper discusses the value of social learning in corporate education efforts and the challenges and benefits to implementing social learning technology.

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How a knowledge management system empowers your sales team

This white paper explores the challenges today’s salespeople face, how a social knowledge network can help, and what to look for in a social knowledge network.

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Getting internal buy-in for a knowledge base

This white paper walks you through the steps to get internally stakeholders on board to successfully implement a knowledge base solution.

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Calculating the ROI of enterprise collaboration software

This white paper discusses the hard and soft ROI benefits of enterprise collaboration software and presents best practices for engaging key stakeholders and driving business value.

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