Find knowledge
in 3 clicks or less

Everyone works smarter with fast access to essential knowledge through Bloomfire’s AI-Powered Knowledge Management Software Platform. Explore the benefits of our most highly rated software features that bring efficiency and accuracy to your people and processes.

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Meet with a knowledge management expert today and learn how your team can work smarter together instead of harder apart.

A Smarter Way to Work

Unleash the untapped potential of your organization by harnessing Bloomfire’s comprehensive knowledge management solution. Unlock collective wisdom, fuel collaboration, and optimize productivity for peak performance across your entire company.

Speed & Efficiency

Unlock the full potential of your teams with AI-powered search and discovery tools that deliver relevant and actionable answers to your employees. Keeping your knowledge base up-to-date is a breeze with easy AI authoring tools and customizable layouts that let you tailor the knowledge discovery experience to your organization’s unique needs.

AI Powered Search & Discovery
AI-Powered Search & Discovery

Identify the most relevant answers and results instantly and recover lost time spent searching through company databases and ineffective filing systems. Deep Index of all your content across multiple file types – and Enterprise Search sources – and make it easy for employees to find the best content.

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Build-Your-Own Digital Knowledge Worker
AI-Powered Authoring Tools

Empower authors to build actionable, high-quality content tailored to their target audience with a suite of AI features for creating summaries, key takeaways, and insights. Automatically index and transcribe all published content in real time.

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Layouts & Customization
Layouts & Customization

Tailor your knowledge engine to meet your organization’s needs using layouts, smart feeds, and personalized filtering options. Build no-code Promo Bars that guide employees to engage with knowledge in new ways.

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Scalability

Bloomfire grows with your business by scaling across document sources, departments, and geographies. Enterprise Search, cross-community search, and flexible options for sharing and managing content across functional areas enable teams to work smarter together instead of harder apart.

Easy Administration
Easy Administration

Curate collections of content, create taxonomies and groups, send tailored newsletters, and build knowledge engagement reports– all without the assistance of IT or developer resources.

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Content & Document Management System
Content & Document Management

Easily oversee your complete library of knowledge in a single, easy-to-use management page. Maintain a single copy of a document published across multiple communities or access groups, and updates are automatically distributed to all published versions. Curate and sync documents from SharePoint easily using Enterprise Search.

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Sales Analysis - Power BI
Integrations

Meet your frontline workers where they are and bring knowledge to the tools they use every day, like Slack, MS Teams, Salesforce, Zendesk, and more. Simplify content discovery and content management with Enterprise Search connections, and use our open API to make information accessible from anywhere.

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Security

Keep your data secure with our robust access management and provisioning options. We take the safety and confidentiality of your data seriously and regularly audit our security policies for compliance with industries like finance, healthcare, and government organizations.

Access Management
Access Management

With flexible options for sharing and managing content across functional areas – like groups and communities – you can ensure that the right teams can access the correct information. Access controls can be easily built into the platform or automated with SSO and SCIM protocols.

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Data Security
Data Security

Bloomfire is SOC2 Type II compliant. We use end-to-end data encryption at rest and all user data using AES-256. Any data stored in the platform is kept on servers held in SSAE-compliant facilities with encrypted backups and multiple storage locations.

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Accuracy & Reliability

Our Q&A collective knowledge engine and moderation tools ensure that your teams have access to accurate and reliable information when they need it most. Our content and document management tools make it easy to keep your knowledge base up-to-date and organized.

Q&A Collective Knowledge Engine
Q&A Collective Knowledge Engine

Ask questions in natural language and get direct, accurate answers generated by AI and sourced from your company knowledge. Post requests for missing information and nominate subject matter experts to respond quickly and fill knowledge gaps.

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Moderation Tools
Moderation Tools

Moderators, authors, and subject matter experts can collaborate to bring vetted, high-quality knowledge to their teams with a robust suite of tools for editing, approving, archiving, and analyzing content.

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Continuous Improvement

Our Ignition Sequence onboarding service pairs you with a dedicated expert in knowledge management and change management so you achieve your adoption goals. Advanced analytics and reporting help you track progress and make data-driven decisions for continuously improving your knowledge management efforts.

Easy Administration
Build-your-own Digital Knowledge Worker

Bloomfire’s AI-powered knowledge management platform is a digital knowledge worker that assists your employees and augments their performance. Establishing a continuous feedback loop with your team improves knowledge results and identifies areas of improvement in real-time.

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Analytics Suite
Analytics Suite

View key reporting functions in real-time through easy-to-follow visualizations. Create your own reports with visualizations to track the metrics that matter most to you. All data is exportable for use in company dashboards.

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Ignition & Customer Success
Ignition & Customer Success

Get up and running fast with Bloomfire’s onboarding tools. Our change management and knowledge management experts will consult with your team to promote ongoing adoption, engagement, and peer-to-peer learning.

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OneDrive
Slack
DropBox
Google Drive
Microsoft Dynamics 365
OneDrive
Microsoft Teams
Zendesk
Okta
iCloud
Box
Application
Application
Application
Zendesk
DropBox
OneDrive
Google Drive
Microsoft Dynamics 365
OneDrive
Box
Microsoft Teams
iCloud
Slack
Application
Okta

Work Seamlessly With Your Favorite Apps

Bloomfire integrates with your favorite apps, so you can work seamlessly and stay productive.

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Migration Process with Ease

Experience a smooth transition to Bloomfire with our hassle-free migration process, enabling you to swiftly embrace the advantages of our intelligent knowledge engagement platform. Seamlessly switch to unlock immediate benefits and elevate your organization’s

Plan

Kick off your project by establishing your goals, key players and their roles, metrics you will use to measure progress and mapping out your community and access group structure

Configure

Begin using the software and create your first community. Set up governance, operational settings and categorization. Customize branding, choose color schemes and set up your custom homepage. 

Seed

Populate your community with content and make sure that the platform through beta testing to collect early feedback. Prepare teams for a successful launch.

Launch

Invite your users into the community and host a launch event. We will help you build and execute a change management plan.

Explore How it Works

Explore the Solutions Tailored to Your Needs

Bloomfire can be configured for small-to-medium sized businesses to multinational enterprises. Say goodbye to complicated, difficult to maintain folder structures. Our platform can grow with your business and scale across multiple departments and geographies. Linking communities together using our cross-community search enables teams to work smarter together, instead of harder apart.

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Start working smarter with Bloomfire

See how Bloomfire helps companies find information, create insights, and maximize value of their most important knowledge.

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Take a self guided Tour

Take a self guided Tour

See Bloomfire in action across several potential configurations. Imagine the potential of your team when they stop searching and start finding critical knowledge.

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