Unlock Your Organization’s Full Potential with Bloomfire’s Knowledge Solutions

Prepare yourself using these Resources and Tools to get you started on the path to building a knowledge management strategy.

A Knowledge Management Platform that brings
the results.
15%
of Fortune 100 companies rely on Bloomfire today
270%
increase in market research report engagement for leading CPG companies
50%
improvement in first call resolution rates for one of the US largest banks

Use Cases

Bloomfire’s Knowledge Solutions

Knowledge Management

Make Knowledge Sharing Easier across your entire organization. Knowledge, content and documents can sometimes get trapped in silos and lost in complicated folder structures that are the backbone of many enterprise document management solutions. Say goodbye to all that confusion and embrace AI tools to help you find, create, curate and manage collective knowledge in a secure and reliable platform.

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Research and Insights

Research and Insights

Amplify your insights across the organization. Research activities represent a significant investment for your company. But are those reports readily accessible to the teams that need them. Explore our AI-powered tools that help provide a digital megaphone to amplify the reach and impact of your insights team.

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Customer Success

Customer Success

Make Knowledge your team’s CX superpower. Deliver your best CX by supercharging your team’s and customers with the knowledge they need for great customer service and improved first call resolution rates. Let Bloomfire put a collective knowledge engine in the hands of every frontline worker.

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Bloomfire Solutions for Every Industry

Bloomfire’s knowledge solutions cater to various industries, including manufacturing, energy, business services, finance, insurance, and software. It enables organizations to harness knowledge for a competitive edge.

Business Services

For knowledge workers who often rely on their expertise, embracing knowledge management software enhances their capabilities, enabling them to deliver exceptional services.

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Finance & Banking

Professionals in the banking and financial services sector require a comprehensive platform that not only centralizes knowledge but also upholds the security of personal and financial information.

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Insurance

Discover how Bloomfire transforms knowledge management for the insurance industry, addressing intricate regulations and data security concerns.

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Manufacturing

The need to efficiently manage and share critical knowledge emerges as a pivotal factor for success as Manufacturing companies grapple with ensuring consistent quality, streamlining processes, and fostering innovation while addressing rapid personnel turnover.

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Energy, Utilities & Waste

A robust knowledge management strategy becomes essential for knowledge retention, enhancing customer satisfaction, and achieving sustainable growth amidst the evolving landscape.

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Software

Boost software development with Bloomfire’s knowledge management. Streamline collaboration, enhance efficiency, and drive innovation.

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Education

As educators, students, and administrators navigate a dynamic array of information, a strong knowledge management strategy becomes the compass guiding institutions toward enhanced collaboration, streamlined processes, and enriched learning experiences.

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Law Firms & Legal

A robust law firm knowledge management system is the cornerstone for optimizing legal research, case preparation, and cross-team collaboration.

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Didn’t find your industry?

Bloomfire’s knowledge solutions are designed to meet the unique needs of a wide range of industries. Contact us to learn more about how we can help your organization leverage its knowledge as a strategic advantage.

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Bloomfire's knowledge solutions

Bloomfire Solutions for your Job Role

Take advantage of Bloomfire’s knowledge solutions at every level of your business. Developing a strong knowledge management program will improve data-driven decision making across all operations, transform your organization’s knowledge landscape and fuel individual performance and professional development.

Bloomfire Solutions for Senior Leadership

Align departments and break down information silos across your organization

Bloomfire’s leadership solutions enable executives and managers to drive strategic decision-making by providing easy access to the organization’s knowledge. With our AI-powered intelligent search and fully customizable promotion bar and homepage layouts, your team can easily find and share knowledge across the organization

  • Increase knowledge engagement across teams to drive strategic decision-making
  • Raise the performance of your team to the level of your highest performing employees
  • Improve productivity by breaking through silos and sharing information quickly
  • Establish a single, certified source of truth for critical documents
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Bloomfire Solutions for Team Leads & Managers

You invest a lot in personal productivity tools, it’s time to invest in team productivity

Empower your team to do their best work by giving them the tools to easily learn and share knowledge across the organization, departments and geographies. Our scalable platform brings the best out of your team by putting the knowledge of your subject matter experts into the hands of frontline workers.

  • Improve OnboardingRapidly improve the speed to proficiency of new employees and internal transfers
  • Respond QuicklyEnable frontline workers to respond to customer needs with speed, confidence and agility
  • Increase ProductivityImprove team performance by breaking through silos and sharing information quickly
  • Encourage CollaborationElevate expertise to increase engagement between subject matter experts and the rest of the team.
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Bloomfire Solutions for Knowledge Managers & Admins

We make administration easy. No IT support required

When your job is to manage the collective knowledge of your organization, the last thing you want to spend time on is administration. We help you create free-flowing, AI-powered knowledge engines that augment your team performance and improve productivity. Bloomfire functions as an essential digital knowledge worker that knows where everything is, can find it immediately and shares what matters most to your team.

  • Improve productivity by breaking through silos and sharing information quickly
  • Elevate expertise to encourage collaboration between subject matter experts and the rest of the team.
  • Easily maintain up-to-date documentation for key business processes
  • Simplify and automate the authoring your authoring process to grow your knowledge base
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Knowledge sharing and collaboration platform

Transform your organization’s knowledge landscape

One of the biggest challenges facing any organization today is communication. Information is often siloed, disorganized, or trapped in people’s heads. Create a free-flowing knowledge engine using your digital knowledge assets in a safe, secure platform built to encourage collaboration.

  • IT OrganizationsWe make administration easy with minimal IT support required. We have robust security protocols to keep information safe, control access with SSO and maintain consistent platform availability.
  • Procurement TeamsBloomfire has several pricing options depending on the size of your team and how you are planning to use the platform. In most cases the pricing plan is based on the number of teams and users you have on the platform.
  • Human ResourcesMany of our customers choose Bloomfire because they have a team that will benefit from the collaboration and productivity tools. Bloomfire has a very robust analytics suite to help teams focus on continuous improvement. The most common key performance indicators our customers use are related to user adoption & behavior, search success, and knowledge base health.
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Bloomfire Solutions for Individual Employees

Learn, Grow, Succeed: Fuel Your Professional Development

Gain instant access to critical knowledge and resources through knowledge management, fueling your performance and enabling you to excel. Using Bloomfire will help you elevate your performance with our by providing instant access to information and resources that enhance your daily tasks.

  • Make informed decisions backed by the insights and experiences of your organization’s experts
  • Say goodbye to complex folder structures and nested teams, channels, and file systems
  • Harness the power of collaboration through the seamless sharing of ideas, solving problems, and driving innovation
  • Accelerate your onboarding and ramp-up time, ensuring a smooth transition and immediate productivity when starting a new role
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Slack
OneDrive
Microsoft Dynamics 365
Google Drive
DropBox
iCloud
Okta
Zendesk
Microsoft Teams
Application
Application
Box
OneDrive
Microsoft Dynamics 365
Slack
DropBox
iCloud
Zendesk
OneDrive
Okta
Google Drive
Box
Application
Application
Microsoft Teams
OneDrive

Work Seamlessly With Your Favorite Apps

Bloomfire integrates with your favorite apps, so you can work seamlessly and stay productive.

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Start working smarter with Bloomfire

See how Bloomfire helps companies find information, create insights, and maximize value of their most important knowledge.

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Take a self guided Tour

Take a self guided Tour

See Bloomfire in action across several potential configurations. Imagine the potential of your team when they stop searching and start finding critical knowledge.

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