Bloomfire Knowledge Management Integrations

Streamline Your Workflow with Bloomfire Integrations

Bloomfire’s knowledge management integrations allow you to seamlessly connect with the software tools and apps you love, enhancing collaboration and knowledge flow across your company. Simplify content discovery and content management across your business with connections to your file repositories, knowledge platforms, and even syndicated research vendors. Meet frontline workers where they are and bring knowledge to the tools they use daily like Slack, MS Teams, Salesforce, and Zendesk. Easily leverage SCIM/SSO solutions or use our open API, making information accessible from anywhere.

Enterprise Search →
App Integration →
Access Management & HRIS →
Build Your Own Connections →

App Integrations

Streamline workflows and minimize context switching between apps by making knowledge accessible where work happens. Search, share, and collaborate on content across chat apps, browser extensions, and CRM tools, and stay up-to-date when new and updated content is available. Cross-pollination of knowledge across systems ensures all employees can access high-quality content, empowering them to do their best work.

Google Chrome

Eliminate context switching between browser tabs and search for company knowledge from any website with a browser extension for Google Chrome.

Microsoft Dynamics 365 Integration
Microsoft Dynamics

Add context to deals: access the collective intelligence of your Bloomfire community within Microsoft Dynamics. Use our open REST-based API to build custom interactions for your team.

Microsoft Edge

Streamline access to company knowledge from any webpage with a Microsoft Edge browser extension.

Microsoft Teams

Search for and share Bloomfire knowledge from within the Microsoft Teams app. Enhance your real-time collaboration.

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Slack Integration
Slack

Cross-pollinate knowledge between Slack and Bloomfire. Never lose important information in threads of memes and chatter.

Salesforce

Bring context and knowledge from your Bloomfire community to your Salesforce Leads, Opportunities, and Cases.

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Zendesk Integration
Zendesk

Search Bloomfire from within Zendesk to get answers to customer questions quickly and reduce the time needed to resolve them. Use our open REST-based API to build custom interactions for your team.

Access Management & HRIS

Ensuring employees have access to the right information and can easily find content most relevant to their specific role is essential to the success of your knowledge program. Keep company data secure with enterprise-grade tools for precise and secure access controls via SAML, OIDC Single Sign On, and SCIM. Integrate your org chart and automatically sync employee attributes to amplify the efficiency of your teams with personalized content and knowledge recommendations.

ADP

Enable personalized knowledge experiences by syncing ADP employee data like roles, teams, regions, and more.

Azure AD

Maintain secure access with SSO and build directly into our SCIM API to unify user management at scale using Azure Active Directory.

Bamboo

Enable personalized knowledge experiences by syncing Bamboo employee data like roles, teams, regions, and more.

Google Workspace

Maintain secure access with SSO and build directly into our SCIM API to unify user management at scale.

Okta
Okta

Maintain secure access with SSO and build directly into our SCIM API to unify user management at scale.

Oracle

Enable personalized knowledge experiences by syncing Oracle employee data like roles, teams, regions, and more.

Salesforce Integration
Salesforce

Maintain secure access with SSO to unify user management at scale.

SAP

Enable personalized knowledge experiences by syncing SAP employee data like roles, teams, regions, and more.

Workday

Enable personalized knowledge experiences by syncing Workday employee data like roles, teams, regions, and more.

Build Your Own Connections

Easily connect Bloomfire to the tools your team works with every day. Use our open REST-based API to add content, search your knowledge base, ask questions, and get answers wherever needed. Our team can provide consultation to help build whatever connectors are necessary.

Search from Your Support Site

Empower customers to self-serve with a Bloomfire-powered API search function on your customer support site.

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Power Chatbots

Automate employee and customer experiences with chatbots that pull from your Bloomfire knowledge base.

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Import Content to Bloomfire

Centralize company knowledge and expertise by migrating content from any source into Bloomfire via API.

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More Reasons to Integrate

Bloomfire is a knowledge sharing and collaboration platform designed to help businesses and team organize, share, and access information more efficiently. It’s worth noting that the features and benefits of Bloomfire might evolve over time as the platform undergoes updates and improvements.

Knowledge sharing and collaboration platform
  • Customize Your Workflow

    Tailor Bloomfire to your team’s unique needs by integrating with tools that complement your existing workflow.

  • Automate Your Processes

    Integrate with automation tools to automate repetitive tasks and free up time for more meaningful work.

  • Stay Organized

    Keep your knowledge organized and up-to-date by integrating with tools that help you manage your content more effectively.

FAQ

Yes! You can access our api documentation here.. Use this documentation to create links to search, return, create or modify posts from any tool you use today. Our customer success engineering team can help support you with complex integrations.

No, once the Bloomfire connector is installed and set up, it is ready to be used and no additional end user authentication is needed.

Each integration works a little differently. Experience working with REST-based API’s is very helpful. Depending on how you want to use the API, you may need local administrative rights with the application you are connecting. Our customer success engineering team can help you with complex integrations.

Yes. Bloomfire is SOC2 Type II compliant. We use end-to-end data encryption at rest and all user data in transit using AES-256. Our systems are routinely tested for vulnerabilities as part of our robust incident prevention and response plan.

Yes! Bloomfire search works in the API the same way it does on the platform. When a user searches using an integrated tool, they will see results from all the Bloomfire communities they have access to.

Yes, searches done via an integration are currently tracked and reporting through Advanced Reporting and will appear in the search reports.

Yes! Bloomfire has several options for integrations related to authoring. First we have links directly to common cloud platforms that can be used to upload documents, videos, audio files, diagrams or images as part of a post. We have an importation tool that is used during the seeding phase to upload content in bulk using our AI. Finally, we also have enterprise search capabilities that allow you to connect cloud storage like sharepoint or third party feeds and publish that content directly into Bloomfire.

Absolutely! We include an Ignition Engineer to help with configuring integrations with each of our enterprise plans. This plan can be made available to you even if you have less than 500 users. Just ask specifically about integration support during your first call with our team and we can fit that into your ignition plan.

Explore the Solutions Tailored to Your Needs

Bloomfire can be configured for small-to-medium sized businesses to multinational enterprises. Say goodbye to complicated, difficult to maintain folder structures. Our platform can grow with your business and scale across multiple departments and geographies. Linking communities together using our cross-community search enables teams to work smarter together, instead of harder apart.

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See how Bloomfire helps companies find information, create insights, and maximize value of their most important knowledge.

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See Bloomfire in action across several potential configurations. Imagine the potential of your team when they stop searching and start finding critical knowledge.

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