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The Intelligence Layer for Your Organization

Connect your knowledge sources. Power your AI. Bloomfire bridges the tools your team already uses — pulling trusted content in from across your stack and pushing it to the AI your business runs on.

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How It Works

Bloomfire becomes your knowledge command center.

Your team’s expertise lives across SharePoint, Google Drive, wikis, help centers, call recordings, and more. Bloomfire’s knowledge connectors bring it all together into a unified knowledge network, automatically identifying duplicate and conflicting content so your team can maintain a trusted source of truth.

With clean, curated knowledge at the foundation, Bloomfire delivers trusted answers and insights to employees, customers, and AI tools so everyone can find what they need, make better decisions, and work with confidence.

Bloomfire AI-powered knowledge management platform

Knowledge In. Trusted Answers Out.

Knowledge flows in from your existing platforms. Sync and index content from Confluence, Salesforce Knowledge, Zendesk Guide, Gong, GitHub, and more — with webhooks that keep everything current automatically.

Knowledge flows out to your AI tools. Push approved Bloomfire content to Amazon Q, Microsoft Copilot, and Salesforce Einstein — so every AI model your business runs on is grounded in your certified knowledge.

Access Management

Ensuring employees have access to the right information and can easily find content most relevant to their specific role is essential to the success of your knowledge program. Keep company data secure with enterprise-grade tools for precise and secure access controls via SAML, OIDC Single Sign On, and SCIM.

Azure AD

Maintain secure access with SSO and build directly into our SCIM API to unify user management at scale using Azure Active Directory.

Okta
Okta

Maintain secure access with SSO and build directly into our SCIM API to unify user management at scale.

Google Workspace

Maintain secure access with SSO and build directly into our SCIM API to unify user management at scale.

Salesforce Integration
Salesforce

Maintain secure access with SSO to unify user management at scale.

Build Your Own Integrations

Streamline knowledge flow across your portals, intranets, apps, and proprietary systems by building custom API integrations with Bloomfire’s enterprise knowledge infrastructure. Create your own knowledge connectors to sync information into Bloomfire, or build custom app integrations for the tools your teams use every day. Our team is happy to provide consultation on your custom integration needs.

Sync Content into Bloomfire

Centralize company knowledge and expertise by migrating content from any source into Bloomfire via API.

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Power Chatbots

Automate employee and customer experiences with chatbots that deliver answers, insights, and documents from your Bloomfire knowledge base.

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Search from Anywhere

Empower employees and customers to self-serve with a Bloomfire-powered API search function in your intranet, portals, or customer support site.

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More Reasons to Integrate

Bloomfire is a knowledge sharing and collaboration platform designed to help businesses and team organize, share, and access information more efficiently. It’s worth noting that the features and benefits of Bloomfire might evolve over time as the platform undergoes updates and improvements.

Knowledge sharing and collaboration platform
  • Customize Your Workflow

    Tailor Bloomfire to your team’s unique needs by integrating with tools that complement your existing workflow.

  • Automate Your Processes

    Integrate with automation tools to automate repetitive tasks and free up time for more meaningful work.

  • Stay Organized

    Keep your knowledge organized and up-to-date by integrating with tools that help you manage your content more effectively.

FAQ

Yes! You can access our api documentation here. Use this documentation to create links to search, return, create or modify posts from any tool you use today. Our customer success engineering team can help support you with complex integrations.

No, once the Bloomfire connector is installed and set up, it is ready to be used and no additional end user authentication is needed.

Each integration works a little differently. Experience working with REST-based API’s is very helpful. Depending on how you want to use the API, you may need local administrative rights with the application you are connecting. Our customer success engineering team can help you with complex integrations.

Yes. Bloomfire is SOC2 Type II compliant. We use end-to-end data encryption at rest and all user data in transit using AES-256. Our systems are routinely tested for vulnerabilities as part of our robust incident prevention and response plan.

Yes! Bloomfire search works in the API the same way it does on the platform. When a user searches using an integrated tool, they will see results from all the Bloomfire communities they have access to.

Yes, searches done via an integration are currently tracked and reporting through Advanced Reporting and will appear in the search reports.

Yes! Bloomfire has several options for integrations related to authoring. First we have links directly to common cloud platforms that can be used to upload documents, videos, audio files, diagrams or images as part of a post. We have an importation tool that is used during the seeding phase to upload content in bulk using our AI. Finally, we also have enterprise search capabilities that allow you to connect cloud storage like sharepoint or third party feeds and publish that content directly into Bloomfire.

Absolutely! We include an Ignition Engineer to help with configuring integrations with each of our enterprise plans. This plan can be made available to you even if you have less than 500 users. Just ask specifically about integration support during your first call with our team and we can fit that into your ignition plan.

Explore the Solutions Tailored to Your Needs

Bloomfire can be configured for small-to-medium sized businesses to multinational enterprises. Say goodbye to complicated, difficult to maintain folder structures. Our platform can grow with your business and scale across multiple departments and geographies. Linking communities together using our cross-community search enables teams to work smarter together, instead of harder apart.

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Estimate the Value of Your Knowledge Assets

Use this calculator to see how enterprise intelligence can impact your bottom line. Choose areas of focus, and see tailored calculations that will give you a tangible ROI.

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Take a self guided Tour

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See Bloomfire in action across several potential configurations. Imagine the potential of your team when they stop searching and start finding critical knowledge.

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