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1717 W. 6th Street
Suite 100
Austin, TX 78703

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Interested in joining our amazing team here at Bloomfire? Have a look at our current openings.

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FAQs Have Questions? We Have Answers.

We’re here to help should you have any questions. Below are the most commonly asked questions around the Bloomfire service. Reach out to us if you still need help.

Where can I find case studies from some of your customers?

You’ll find our case studies on our Customer Success Stories page.

How can I get more information about pricing?

Please visit our pricing page here. If you’re interested in discussing pricing for your specific needs, please fill out our Sales contact form.

Can Bloomfire be used as both an internal and a customer- or partner-facing platform?

Yes. Customers can use Bloomfire as an internal knowledge sharing platform as well as a self-service tool for their customers or partners.

I’m a current customer and I have a question about billing. Who do I contact?

Please send an email to

How does Bloomfire keep customer data secure?

Bloomfire is SOC 2 certified, HIPAA-ready, and GDPR-compliant. You can learn more about our approach to data security here.