Every Engagement
Builds on the Last

Your firm sells what its people know, but that knowledge sits in project folders, inboxes, different programs, and the heads of senior staff.

Bloomfire and the Enterprise Intelligence Engine™ show who knows what across clients and engagements, so the work you’ve already done is easy to find, even after the people who did it have left.

Map your firm’s expertise →
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Your Firm Knows More Than Your Team Can Find

A consultant spends Monday rebuilding a proposal the firm already wrote for a similar client last fall. The partner who led that engagement left in March, and the deliverables sit in a SharePoint folder no one can name.
Every hour spent searching is an hour nobody bills.

Put What Your Firm Knows Back to Work

Bloomfire connects to the engagement folders, proposal libraries, and playbooks your firm already keeps in Box and Google Drive. It tracks who wrote and contributed to each one, so last fall’s proposal comes back with the names of the people behind it.

That’s knowledge management for consulting firms, ensuring the next engagement starts from what the firm already knows.

How Bloomfire Supports Business Services

Business knowledge management, organized around your clients and the people who served them.

See Who Knows What Across Every Engagement

Context Navigator turns your connected knowledge into a visual map of topics with an expertise layer showing who has authored and contributed to each one. Spot the go-to people for an industry or service line and see who holds specific knowledge.

  • Layers for expertise, freshness, and trust
  • Covers SharePoint, Box, Salesforce, and Bloomfire content
  • Topics grouped into clusters you can explore
Explore the Context Navigator

Cited Answers From Every Engagement

Ask how the firm approached a pricing study or a client onboarding, and Synapse returns an answer drawn from proposals, recordings, deliverables, and playbooks, with citations back to each source. The Universal Connector Framework brings in SharePoint, Box, Google Drive, and more without a migration.

  • Every answer links to the document it came from
  • Since source permissions carry over, client files stay restricted
  • Ask who the experts are on a topic and get named colleagues back
Search Across Every Engagement

Stop Reusing Last Year’s Template

Most firms have three versions of their SOW template and a methodology deck from 2021 still in circulation. The Knowledge Health Report finds them across your connected sources, scores your overall knowledge health, and sends each fix to whoever owns that practice area.

  • Near-duplicate templates and conflicting methods flagged
  • A score partners can watch improve each quarter
  • A ranked fix list with an effort estimate for each item
Explore Knowledge Base Health

Keep What Senior Staff Know

Q&A lets anyone ask in the open and get an answer from the person who knows, and that answer stays searchable for the next person who asks. Recorded walkthroughs are transcribed, so you can find every word in a training video.

  • Expertise Mapping shows key-person risk before someone leaves
  • Knowledge Gaps routes unanswered questions to the right expert
  • Access groups keep client-specific content restricted
See How Expertise Gets Captured

Onboarding Built From Your Firm’s Own Expertise

Learning Studio turns methodologies, past deliverables, and SOPs into learning guides and knowledge checks. Now, new consultants can learn how the firm really works.

  • Guides built from cited, grounded content
  • Decision paths walk new staff through multistep processes
  • Knowledge checks show what each new hire has learned
Try Out Our Learning Studio

More Billable Hours, Fewer Fresh Starts

With business knowledge management that maps people and documents, time shifts from searching to client work.Bloomfire’s comprehensive suite of features can be uniquely tailored to address the industry’s challenges head-on:

Time Back for Client Work

Because past deliverables and answers are a search away, less of the week goes to unbillable digging.

Proposals That Start Ahead

Teams build on work that already won instead of starting from a blank page.

Expertise That Stays

When people move on, their recordings and authored work stay with the firm.

Client-Ready Sooner

Learning guides built from real engagements show new consultants how the firm does its work.

“Bloomfire gives the knowledge management team a lot of visibility into what knowledge is important at Cardinal Path right now.”

Elise DunhamKnowledge Manager

“Bloomfire makes it so much easier to make mass updates than other systems I’ve used like Confluence, Salesforce, and Zendesk.”

Courtney LangdonKnowledge Manager, ActiveProspect

“The results that have been most helpful so far have been in the question-and-answer function of Bloomfire. We can deliver answers to questions in real-time.”

Kai GutermanKnowledge Management Specialist

“We have been challenged with information overload, and segmenting information to be most effective for the searcher is important. Bloomfire has been a great asset in decreasing the time we spend trying to find the right information, ultimately allowing us to deliver key insights and actionable recommendations to our clients faster.”

Steve HixonVP of Customer Engagement
Frequently Asked Questions

Consulting firms need more than document storage. They need to know who has done the work before. Bloomfire combines a knowledge base with the Enterprise Intelligence Engine™, which connects SharePoint, Box, and Google Drive, maps expertise in Context Navigator, and gives cited answers from past engagements. That makes knowledge management for consulting firms about people as much as files.

Context Navigator maps your firm’s knowledge by topic and adds an expertise layer showing who has authored and contributed to each area. You can also ask Synapse who the experts on a topic are and get named colleagues back.

Knowledge management in consulting firms works when past work is easy to find and trust. Synapse answers questions from your connected proposals, deliverables, and playbooks, with a citation to each source.

Capture it while they’re still here. Q&A keeps expert answers searchable, recorded walkthroughs are transcribed, and Expertise Mapping shows where a topic depends on one person.

Client work is often under NDA, so access should follow the engagement. Access groups limit each client’s content to the teams you choose, and the Enterprise Intelligence Engine™ honors the permissions already set in SharePoint, Box, and your other sources. Bloomfire never trains AI models on your data, holds SOC 2 Type II, and encrypts everything with AES-256 in transit and at rest.

Yes, the Universal Connector Framework reads content where it sits, in SharePoint, Box, Google Drive, and other systems. Firms often keep their core methodologies in the Bloomfire knowledge base, where approval workflows and review dates apply.

Build your knowledge ecosystem

Connect knowledge pools of documents, conversations, media, data, and expertise with your Persistent Semantic Memory™ to ground your AI. Use our turn-key of connectors or build your own to connect to any enterprise systems.

Universal Connector Framework

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