During onboarding, you’ll work with a dedicated Ignition Consultant on a custom project plan to accomplish both your immediate and long-term knowledge goals.
Seamless Implementation & Onboarding
Dedicated Ignition Teams
We don’t leave you to set up Bloomfire on your own. We are here to help.
Customer Success Managers
Assigned to work with you throughout the ignition process.
Experts in Change Management
Will help you plan your adoption strategy to drive engagement.
For complex builds that require a little additional help.
4 Step Ignition Sequence
Kick off your project by establishing your goals, key players and their roles, metrics you will use to measure progress, and mapping out your community and access group structure. Get training on how to use the platform to meet your goals.
Begin using the software and create your first community. Set up governance, operational settings, and categorization. Customize branding, choose color schemes, and set up your custom homepage.
Populate your community with content and ensure the platform works as expected; use beta testing to collect early feedback. Prepare teams for a successful launch.
Invite your users into the community and host a launch event. We will help you build and execute a change management plan.
Ignition Project Timelines
Successful adoption of a new platform can be challenging for your team. We are committed to making this the most successful launch in your company’s history. While some migrations can go much faster, a typical ignition project takes 12-20 weeks to complete. The seed phase is the largest time factor, where you begin to migrate content and train the authors and beta testers to prepare for a wider launch.
“We’ve had a lot of tech vendors and none of them have given us this level of service. So you have moved the bar and other people are going to have to get in line.”
“Our CSM’s work from my perspective, is greatly appreciated, they are the best that I’ve personally dealt with, so thank you for all your help.”
Start working smarter with Bloomfire
See how Bloomfire helps companies find information, create insights, and maximize value of their most important knowledge.
Take a self guided Tour
See Bloomfire in action across several potential configurations. Imagine the potential of your team when they stop searching and start finding critical knowledge.