Your team is constantly making decisions. Bloomfire Search makes sure every one of them is backed by the right knowledge.
One Search.
The Right Answer.
Bloomfire Search connects every question to a trusted, sourced answer from your organization’s knowledge — so your team acts on the right information, every time.
Take a Test Drive →Search That Works The Way Your Team Thinks
Search that actually understands you
- Natural language, questions, and even misspellings return accurate results
- Search in 30+ languages, results surface regardless of what language the content is in
- Relevant content highlighted inside posts, so your team finds the answer, not just the document
Answers, not just results
- When your search contains a question, the answer appears directly above the results
- Sourced, expandable, and copyable, eady to use without opening anything
- Ask follow-up questions to go deeper without losing your context
Knowledge your team can rely on
- Every answer grounded exclusively in your organization’s approved Bloomfire content
- Built for teams where accuracy and traceability are non-negotiable
- Source citations on every answer so your team can verify in one click
Every Answer Your Team Gets Is One They Can Stand Behind.
Bloomfire Search only draws from your organization’s approved knowledge. The answer your team gets in search is the same one they can cite in a meeting, share with a customer, or present in a compliance review.
- Answers sourced exclusively from your certified Bloomfire content
- Every response links to its original source, verification is one click
- Knowledge base continuously updated: outdated, conflicting, and redundant content flagged automatically
SOC 2 Type II Certified | End-to-End Encryption | Certified Knowledge Only | Hallucination Prevention
Your Knowledge Doesn’t Live in One Place.
Your search should reach all of it.
Bloomfire Search reaches across every source your team already uses: no migration, no re-filing, no duplicated systems.
- Connect SharePoint, Google Drive, Salesforce, Teams, Confluence, and more
- 25+ file types supported including audio and video, with AI transcription
- Knowledge surfaces inside the tools where work happens: Slack, Teams, and Salesforce
- Permissions-aware: connected content respects existing access controls
For The First Time, You Can Prove Your Knowledge is Working
Bloomfire Search tracks every meaningful action, not just whether someone clicked a result. You get a direct line between your knowledge base and your team’s outcomes.
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Track when answers are copied, sources clicked, and follow-up questions asked
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Search abandonment drops as AI answers resolve queries that previously ended without a click
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Identify content gaps: see what your team is searching for and not finding
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Tie search performance directly to productivity outcomes in QBRs and leadership reporting
50
%
reduction in onboarding time
64
%
improvement in data-driven decision making
91
%
of questions resolved without escalation
What Bloomfire Search Does For Your Team
AI-Generated Answers
When your search contains a question, Bloomfire surfaces the answer directly above your results—sourced, cited, and ready to use.
Learn MoreKnowledge Connectors
Reach content across SharePoint, Google Drive, Salesforce, Teams, and more—all from a single search bar, with no migration required.
Learn MoreSource Verification
Every AI answer links directly to its source in Bloomfire. Any team member can verify any response in one click.
Learn MoreSearch Analytics & Reporting
Track what your team searches for, what they find, and where knowledge gaps are driving abandonment and then fix them.
Learn MoreDeep Indexing (Audio & Video)
AI transcribes and indexes audio and video files so search surfaces the exact clip or moment that matches a query.
Learn MoreMultilingual Search
Search in any of 30+ languages. Bloomfire surfaces relevant results regardless of the language the content was written in.
Learn MorePermissions-Aware Search
Search results from all connected sources respect existing access controls. Users only see what they’re authorized to access.
Learn MoreSOC 2 Type II Compliant
All data secured with end-to-end encryption. SOC 2 Type II certified. Bloomfire never trains on your company data.
Learn More
~ 25
%
lift in frontline confidence to find and trust answers
10
K+
legacy articles reviewed and filtered during implementation
685
locations scaled from a single knowledge source
Frequently Asked Questions
Bloomfire Search understands the meaning behind your query, not just the keywords. Ask a question in plain language and get the answer directly above your results, sourced from your organization’s approved knowledge. It handles natural language, misspellings, and 30+ languages automatically. No special syntax. No training required.
When your query contains a question or intent, an AI-generated answer appears above results: cited, expandable, and ready to use. For deeper exploration, ask a follow-up question without losing your context.
See it in action → Take a Test Drive
Bloomfire pricing is custom based on your organization’s size and needs.
See pricing options or schedule a conversation with our team to get a tailored quote.
Yes, every Synapse answer is drawn exclusively from your organization’s certified Bloomfire content, never the public web or unverified sources. Every response links to its original source for one-click verification.
Bloomfire is SOC 2 Type II certified with end-to-end encryption and built-in safeguards to prevent answers that can’t be sourced from surfacing.
25+ file types: documents, PDFs, spreadsheets, presentations, images, audio, and video. Audio and video files are AI-transcribed, search surfaces the exact clip that matches your query. Knowledge Connectors extend search across SharePoint, Google Drive, Salesforce, Teams, Confluence, and more—no content migration required.
Yes, every Synapse answer is drawn exclusively from your certified Bloomfire knowledge, never the public web, and every response links to its source for one-click verification. Bloomfire is SOC 2 Type II certified with end-to-end encryption and built-in hallucination prevention.
Bloomfire supports 25+ file types including documents, PDFs, audio, and video—with AI transcription for media files. Knowledge Connectors extend search across SharePoint, Google Drive, Salesforce, and more without migrating content.
Microsoft Copilot and Glean index content broadly; including unreviewed messages, stale documents, and unmoderated sources—with no quality layer. Bloomfire answers only from knowledge your team has certified and approved. You control what the AI draws from. Bloomfire also includes editorial workflows, content governance, and search analytics that neither competitor offers.
When a search ends without a click, that’s a knowledge failure. Bloomfire tracks this and shows you exactly where it’s happening. AI-generated answers resolve queries that previously ended without a result, your abandonment rate drops measurably after launch. Search reporting shows which answers get copied, which sources get clicked, and where content gaps exist so your team can act on the data.
Bloomfire is designed to deploy quickly. Your existing content is fully searchable from day one. Knowledge Connectors link your existing platforms—SharePoint, Google Drive, Salesforce—without migrating content.
See how implementation works or talk to our team.
Estimate the Value of Your Knowledge Assets
Use this calculator to see how enterprise intelligence can impact your bottom line. Choose areas of focus, and see tailored calculations that will give you a tangible ROI.
Take a self guided Tour
See Bloomfire in action across several potential configurations. Imagine the potential of your team when they stop searching and start finding critical knowledge.