Customer Research & Insights

AI-Powered Search & Discovery

Identify the most relevant answers and results instantly and recover lost time spent searching through company databases and ineffective filing systems. Deep Index of all your content across multiple file types – and Enterprise Search sources – and make it easy for employees to find the best and most relevant content.

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Upload and Centralize Research
Search for Answers

Our powerful search engine delivers relevant results and answers to your teams

Enterprise Search for Knowledge
From Anywhere

Make SharePoint files and other documents and resources discoverable in Bloomfire with our AI driven Enterprise Search solution

Discover Recommended Content
Automated Curation

Deliver targeted content to your teams through auto-populated feeds driven by topics and keywords

Improve Distribution
Works on Audio and Video

AI transcribes and pinpoints clips that match search terms in video and audio files

“Bloomfire’s smart search, allows us to search for words and phrases within any type of document or video, rather than being limited to searching by file name or folder. Bloomfire’s search gives me the confidence that the information provided to me will be relevant”

Bree Long, Digital Systems Analyst, Sound Credit Union

Companies using Bloomfire reported improvements

50 %

reduction in onboarding time

64 %

reported improvement in data-driven decision making

91 %

of questions resolved without escalation

Frequently Asked Questions

Yes! Bloomfire’s platform is purpose-built to augment your workforce by making it easier to find and engage with content. Our AI-powered deep-indexing and automated tagging system makes it easy to save content and even easier to find it again by searching across all of your content, including 25+ different file types.

The average user reports at least 100 hours per year of time savings. Our platform will help you recover lost time spent searching through company databases, filing systems, and ineffective enterprise search tools.

Our suite of AI-powered tools functions as a digital knowledge worker that augments the performance of your human knowledge workers by providing outputs that are sourced from the content in your Bloomfire platform. When you supply the system with certified content, it helps ensure accuracy when responding to queries about that information.

We leverage our proprietary technology in addition to a variety of AI techniques, including intent recognition, semantic search, and large language models (LLMs).

Absolutely. The safety and security of our customer data is paramount. We are SOC 2 Type II compliant and ensure that your data remains confidential and protected with end-to-end encryption.

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Start working smarter with Bloomfire

See how Bloomfire helps companies find information, create insights, and maximize value of their most important knowledge.

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Take a self guided Tour

See Bloomfire in action across several potential configurations. Imagine the potential of your team when they stop searching and start finding critical knowledge.

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