If you’re like most companies, your employees can’t find the information they need to do their job. They can’t even find the company wifi password!
Bloomfire empowers your employees to find what they need. Fast. Locate everything from the wifi password to competitive insights.
Centralize your knowledge. By bringing all company knowledge into one secure, searchable platform, your team can get work done faster.
Banish silos. Give everyone access to the knowledge they need to make the team successful.Learn More
Amplify your insights. Manage and distribute market research to stakeholders so you can impact more business decisions.Learn More
Elevate your support operations. Empower support agents with knowledge so they can be more productive and offer exceptional customer service.Learn More
Our customers inspire us every day. See how they can inspire you — and learn how they're using Bloomfire to drive company results.See more customer stories
Customer experience is central to Southwest's mission, so it's critical for employees to have a shared view of the customer. Bloomfire makes Southwest Airlines' customer insights research easy to discover to empower customer-centric decision-making.
What started as a sales enablement initiative has grown into a company-wide knowledge sharing solution. Bloomfire gives Insperity a way to securely share sensitive information across their 60 U.S. locations.
Before Bloomfire, HomeAway's support team was wasting time searching across Skype and Google apps for answers. By making all their support documents central and searchable, HomeAway has dramatically decreased their average time to resolution.
Bloomfire’s proprietary artificial intelligence engine, called Scarlet, powers our intelligent search, helps drive results by automatically tagging content (so you don’t have to!), and recommends content based on your actions, helping you extend your learning.
"Everyone’s going to different meetings in different places at different times. Bloomfire is a great way for people to still interact and provide thoughts, ideas, suggestions, and support to one another."
"We had standing room only training. I think it just shows that people are clamoring to get their hands on a tool like this"
"When we switched over to Bloomfire, within a few weeks we were getting feedback that it was saving employees 20-30 minutes a day looking for information."
"If someone sends an email with a question, the respondent often says ‘Let me Bloomfire that for you’ rather than ‘Let me Google that for you.’ "
"Before Bloomfire, information was chaotic. After we started using Bloomfire, everything is in one place, everyone knows where to go … it’s where you go to find your information. "