The convergence of knowledge management and AI is no longer aspirational; it’s a strategic imperative. Our latest research, The Value of Enterprise Intelligence Report , reveals how forward-thinking organizations use AI knowledge management tools to reduce inefficiencies, increase productivity, and turn knowledge into measurable assets. Discover what’s driving smarter, faster, more connected businesses.
AI-Based Knowledge Management Software for Enterprise Intelligence
As featured in Harvard Business Review – inefficient knowledge practices cost organizations millions. Bloomfire’s AI knowledge management platform features powerful tools that eliminate redundant work, speed up onboarding, and reduce support costs, saving an average of $2.69M per 100 employees annually. See more in our Value of Enterprise Intelligence Report.
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4.6 / 5
Quantifying the Value of Enterprise Intelligence
98
%
believe they could be more productive when knowledge is shared across departments
46
%
report their days would be significantly more productive with improved access to information
25
%
of annual revenue impacted by inefficient knowledge management practices
“80% of employees report improved decision-making with better access to knowledge, and 35% saw significant gains within just six months.”
2025 Value of Enterprise Intelligence Report
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As a leader in AI knowledge management, Bloomfire combines intelligent search, real-time insights, and a self-healing knowledge base to help organizations scale knowledge faster and work smarter together. Our platform empowers teams with instant access to high-quality information, leading to up to $27.1M in productivity gains per 100 employees and stronger cross-functional performance.
Embracing AI-Powered Knowledge Management
🏆 Bloomfire is the award-winning AI-based knowledge management platform that captures your organization’s collective knowledge and makes it accessible to everyone across the organization so they can do their best work.
- AI Knowledge Management
Software of the Year - AI-Powered Enterprise Search & Discovery
- AI-Powered Authoring Tools
- Create AI-ready Data
AI-based Knowledge Management Platform
Bloomfire is named CIO Review’s AI Knowledge Management Software Platform and Tools Company of the Year 2024. This recognition highlights our innovation in unifying knowledge management, AI-powered insights, and enterprise-wide search to deliver measurable business outcomes.
- AI-Powered Enterprise Search & Discovery
- AI-Powered Authoring Tools
- Creating AI-Ready Data
AI-Powered Enterprise
Search & Discovery
Deep Index of all your content across multiple file types and storage locations to quickly locate exact phrases in text, slide decks, PDFs, video, audio, or any other format. Recover lost time spent searching through company databases, filing systems, and ineffective enterprise search tools.
- Automated deep indexing of all documents, audio, video, and data streams
- Auto-search populated feeds based on topics/keywords
- AI-Powered Enterprise Search
- AI listens to, transcribes, and highlights clips that match search terms in video and audio files
AI-Powered Authoring Tools
Automatically tag, summarize, and categorize content at upload. Bloomfire’s AI-powered tools make sharing knowledge and finding natural search terms easy while new hires learn your company’s internal short-hand.
- Automated tagging of content
- Generative AI summarization of uploaded documents, video, and audio for description and body text
- Combine multiple contributions into a series to create links between them
- Document rendering, video, and audio are embedded directly in the post
Data Readiness for AI
It’s critical to use powerful data quality tools to collect, curate, and cleanse your content in order for AI Initiatives to be effective. Learn how unstructured data management tools transform your data into knowledge that is certified, actionable, and ready for AI.
- Create a centralized repository to store and curate unstructured data for AI
- Build out knowledge and information architectures that support AI initiatives
- AI tools augment the performance of your team, raising productivity
- Improve data quality by building a trusted knowledge base for your Enterprise AI.
Best-in-class Knowledge Management Software System
Bloomfire offers a cloud-based knowledge management platform that adapts to your team’s specific needs. With built-in AI features, enterprise search, and advanced governance tools, it’s one of the most trusted knowledge management system tools available to modern organizations.
Content & Document Management
Manage a single copy of a document published across multiple communities and access groups. Updates are automatically distributed to all published versions. Use enterprise search to connect and upload documents from any cloud service.
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Moderation Tools
Create approval flows for authoring content, allow users to flag documents for review, and easily edit, publish, unpublish, restore previous versions, or track engagement on any community contribution. Use automation in a continuous feedback loop that helps to train and improve AI results.
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Analytics Suite
View key report functions in real-time through easy-to-follow visualizations. Create your reports with visualizations to track custom metrics. All data is downloadable for use in company reporting.
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Q&A Collective Knowledge Engine
Ask the system any question using conversational AI, and Bloomfire proposes answers from content in the platform and avoids populating duplicate questions. Nominate subject matter experts and quickly track question response time.
Learn More“One of the most user-friendly search tools I’ve seen… it’s programmed exactly how my brain works.”
Our Solutions
Unlock the full value of your organization’s knowledge with Bloomfire’s Enterprise Intelligence platform. Beyond AI knowledge management tools, Bloomfire delivers real-time insights, smart automation, and a unified knowledge-sharing experience that scales across teams, departments, and global operations. Drive efficiency, innovation, and faster decision-making, powered by AI knowledge management software.
Explore solutions tailored to your needs
Whether you’re a mid-sized team or a global enterprise, Bloomfire adapts to your needs. Eliminate clunky folder structures and siloed systems with a platform designed for intuitive use and easy expansion. Cross-community search connects teams across business units and geographies, enabling smarter, faster collaboration without the overhead.
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Make knowledge sharing easier across your entire organization
Use Bloomfire for Knowledge Management
Knowledge, content, and documents can sometimes get trapped in silos and lost in complicated folder structures that are the backbone of many enterprise document management solutions. Say goodbye to all that confusion and embrace AI tools to help you find, create, curate, and manage collective knowledge in a secure and reliable platform.
Amplify your insights across the organization.
Use Bloomfire as your Research and Insights engine
Research activities represent a significant investment for your company. But are those reports readily accessible to the teams that need them? Explore our AI-powered tools that help provide a digital megaphone to amplify the reach and impact of your insights team.
Make knowledge your team’s CX superpower
Use Bloomfire as the Knowledge Base for your Customer Success Team
Deliver your best CX by supercharging your team and customers with the knowledge they need for excellent customer service and improved first-call resolution rates. Let Bloomfire put a collective knowledge engine in the hands of every frontline worker.
Seamless
Implementation
The knowledge that exists across your organization is your company’s greatest asset. Bloomfire helps you protect that asset and increase your strategic advantage–without requiring you to rely heavily on your IT team.
Plan
Kick off your project by establishing your goals, key players and their roles, metrics you will use to measure progress, and mapping out your community and access group structure. Get training on how to use the platform to meet your goals.
Configure
Begin using the software and create your first community. Set up governance, operational settings, and categorization. Customize branding, choose color schemes, and set up your custom homepage.
Seed
Populate your community with content and ensure the platform is through beta testing to collect early feedback. Prepare teams for a successful launch.
Launch
Invite your users into the community and host a launch event. We will help you build and execute a change management plan.
Start working smarter with Bloomfire
See how Bloomfire helps companies find information, create insights, and maximize value of their most important knowledge.
Take a self guided Tour
See Bloomfire in action across several potential configurations. Imagine the potential of your team when they stop searching and start finding critical knowledge.