With Bloomfire you can build trustworthy AI for high-stakes work. Using a combination of building blocks including the platform core capabilities, AI surfaces and turn key modules organizations can deploy reasoning agents and multi-agent workflows grounded in trusted company knowledge—accelerating delivery while improving reliability, governance, and cost efficiency.
Deploy with Confidence
You get the building blocks. How you build is up to you.
The Enterprise Intelligence Engine™ has a composable architecture. Use one surface or all of them, build your own apps on top, or have us build them for you.
The Enterprise Intelligence Engine™ has a composable architecture. Use one surface or all of them, build your own apps on top, or have us build them for you.
How We Help You Build What You Need:
Our solutions architects can give you the guidance to build on our platform and get your AI to work across the entire company in mission-critical applications.
Implementation Services
DO-IT-MYSELF
We help you get set up and get your first connections and agents working. Then you build on top.
Consulting Services
DO-IT-WITH-ME
You build it. We provide guidance and support using AI Connect and the AI Surfaces needed to achieve your goal.
Professional Services
DO-IT-FOR-ME
We build it. You provide us with the scope and access to your systems and we build what you need. Additional fees may apply.
Composable Architecture
to Build From
- Enterprise Intelligence Engine™
- Persistent Semantic Memory™
- AI Knowledge Management App
- Synapse™ Conversational AI
- Intelligence Modules
Enterprise Intelligence Engine™
One engine, powered by a strong core and extendable AI surfaces—each doing a different job so the whole system stays grounded, governed, and current.
Core Capabilities
Tools to connect your systems, build and maintain a Persistent Semantic Memory, and ensure knowledge base health.
AI Surfaces
Turn-key reasoning functions grounded the Persistent Semantic Memory to provide organizational understanding to AI agents.
Persistent Semantic Memory™
An AI memory model that brings together documents, conversations, media, facts, and the connections between them. It understands and remembers meaning, keeps track of how people, topics, and ideas relate, and stays current as knowledge changes. This helps AI find the right context, reason across connected information, and build a lasting memory of what your organization knows.
In Memory Operations
Knowledge objects are encoded into the memory by the Enterprise Intelligence Engine™ enabling highly efficient operations that doesn’t require an LLM to interpret references on each query.
Deterministic Reasoning
Connections between concepts, entities, and source materials allow for fully deterministic reasoning across the entire knowledge ecosystem seeing which sources are authoritative, how concepts relate, what has changed, or what can be trusted.
Full Observability
Any reasoning traces from the Enterprise Intelligence Engine are added to the memory model giving full observability and connecting queries to decisions and responses.
Incrementally Updated
The Enterprise Intelligence Engine updates the memory model automatically as documents are added, edited, or retired, with no full re-index or graph reconstructions required. This keeps the memory model current with the connected source systems, is fully auditable, and usable by any LLM.
AI Knowledge Management App
Bloomfire connects to hundreds of enterprise systems without migrating content. But knowledge still has to be created, reviewed, and organized which is where the Bloomfire KM app comes in. You can consolidate multiple knowledge bases into a single, scalable platform to help you manage the collected knowledge of your enterprise.
Authoring, Moderation & Approval
Capture or create new documentation, policies, procedures, best practices, corrective action plans and other knowledge that helps create rich organizational understanding.
Access Portals
Give people a community portal to access, share, and engage with content that fits their part of the organization. Link communities together and easily cross-publish between them to when knowledge is updated, it updates everywhere at once.
Manage Your Taxonomy
Organize information through grouping, categorization, tags, metadata, and community structures. This rich metadata gets encoded in your memory model to help create a clearing picture of how you work.
Knowledge Base Health
The Enterprise Intelligence Engine creates a knowledge health audit and plan to improve the value of your knowledge assets. The KMS is has the tools to put the plan into action.
Synapse™ Conversational AI
Conversational AI for natural-language searching, retrieval, analysis and summarization. Easily deploy Synapse in your Knowledge Management app, through dedicated app integrations with common business systems or embed it in any system using an embed code to authenticate and allow you ask questions from a trusted AI assistant.
Synapse in the KMS
Synapse is the conversational AI assistant that accompanies any search in the AI knowledge management app. Search results include high level summaries, the ability to ask follow up questions in a chat window and to narrow the scope of the response as needed.
Use Synapse Anywhere
Easily embed Synapse anywhere that will accept a short code snippet. Use Synapse in your business apps, on your website or customer portal, and even via MCP with general purpose LLMs. All with hallucination detection and prevention built in.
Intelligence Modules
Turn-key solutions for mission-critical AI and where high level reasoning is required. These modules leverage the AI surfaces from the Enterprise Intelligence Engine to perform functions that make AI valuable to solve real business problems.
Domain-Specific Reasoning
Each module is built for a defined business problem, not a generic prompt. It combines domain logic, specialized workflows, and task-specific evaluation to analyze signals, test scenarios, identify gaps, and recommend action.
Grounded in Shared Memory
Modules reason across the entire Persistent Semantic Memory. They also can write new insights and outputs back to memory, making them available to other modules, agents, and workflows.
Composable by Design
Every module includes a user experience in Bloomfire and dedicated API endpoints for external systems. Developers can use modules on their own, connect them to existing applications, or combine them into larger agent and multi-step workflows.
Governed and Observable
Modules inherit the Enterprise Intelligence Engine’s access controls, trust signals, authority rankings, and contextual history. Their outputs remain tied to the evidence and reasoning behind them, giving teams a clear view of how each result was produced
Deploy with Confidence
Bloomfire gives enterprise AI the trusted organizational memory to reason, act, and deliver reliable results. See how our core capabilities power mission-critical AI for each department.
Find Solutions by Department
Consulting and Professional Services
Sometimes the hardest part of building AI is knowing what to build. Our experts help you uncover the right opportunities, then build with you or for you on the Enterprise Intelligence Engine.
Do It With Me
Your IT team comes in knowing what they want to build. We sit down with them and work out how to build it, where it should live, and whether it’s possible at all.
The answers come back in surfaces, not modules. Combine Active Intelligence, AI Signal Studio, and Knowledge Navigator, and you get the thing you described.
Do It For Me
For teams who know what they need and don’t have the resources to build it.
We’ve built turnkey intelligence modules for common use cases, including Research, Call Centers, Field Services, Sales, IT, and Assets.
Three kinds of work fall here: adapting an existing module to your needs, extending one to another team, and building something new from the ground up.
Kickoff to Successful Launch
Every new deployment starts with implementation services. Whether you are planning to build from there on your own or engage our consulting and professional services partners, it all begins with these 4 steps.
Plan
Align goals, roles, and success measures through kickoff, admin training, and executive briefings. Establish a strong foundation and roadmap for your Engine, Memory Model, KMS and AI Agents.
Configure
Customize Bloomfire to fit organizational needs with community setup, IT configuration, and connector integration. Ensure the platform is ready for your teams.
Prepare
Populate the community with relevant content and test the experience with real users. Use early feedback and migration support to launch with confidence.
Launch
Deploy the community with train-the-trainer enablement and executive alignment. Transition smoothly to Customer Success for long-term engagement.
Premium Add-On Services
Every organization’s launch looks a little different. Our Premium Add-Ons give you the extra lift you need, whether that’s advanced migration, custom training, or integrations that keep Bloomfire in your flow of work.
Custom Content Migration
Seamlessly move large or complex knowledge libraries into Bloomfire so your team can access everything in one place from day one.
Design Services
Bring your brand to life with custom thumbnails, headers, logos, and widgets that make your KMS Communities and Portals feel familiar and engaging.
End-User Training
Equip your people with tailored learning resources: live sessions, guides, and videos, so every user feels confident from the start.
App Integration Setup
Embed Bloomfire directly into tools like Salesforce or Zendesk to keep knowledge flowing in the apps your teams already use.
Custom Professional Services
Tap into Bloomfire’s expertise for specialized solutions tailored to your organization’s unique workflows and goals.
Frequently Asked Questions
In our consulting services, your IT team knows what it wants to build, and we work alongside them on how, where it should live, and whether it’s possible. With professional services, we build it for you, whether that’s adapting a turn-key module, extending one to another team, or building something new.
Source-system access controls are inherited and respected, never bypassed. If someone can’t see a document in the source system, they won’t see it in Bloomfire or have it surface in an AI answer. Content compliance policies add a second layer, letting you flag, suppress, or quarantine content based on the rules you set.
No. The Enterprise Intelligence Engine connects across your source systems and builds its memory from what’s there, without requiring content to move or custom language models to be trained.
You can connect what you have and leave it where it is. The app matters when you need to author, curate, and organize knowledge, and when you want to act on health audit findings.
No more than four hours for user provisioning, mostly connecting SSO and configuring SCIM. Neither SCIM nor a vanity URL is required to use Bloomfire.
It starts with a conversation about what you’re trying to build, so we can scope which path fits. From there, implementation opens with a kickoff that aligns goals, roles, and success measures, plus admin training and executive briefings. If you’re ready to start implementing Bloomfire, talk to us today!
Build your knowledge ecosystem
Connect knowledge pools of documents, conversations, media, data, and expertise with your Persistent Semantic Memory™ to ground your AI. Use our turn-key of connectors or build your own to connect to any enterprise systems.
Sign up for Innovation
The pace of innovation with AI is accelerating. Join an alpha group for early access to new turnkey Intelligence Modules, and help shape what comes next.