Webinar Replay: Unlocking Knowledge at Scale with Lessen

When Lessen’s Procurement team flagged SharePoint as a potential cost-saving alternative to Bloomfire, Process Improvement Manager Aaron Messner didn’t just react—he built a rigorous, multi-stakeholder evaluation framework to find out whether the switch would actually serve the business. What he uncovered changed the conversation entirely.

In this on-demand webinar, Aaron walks through the methodology, the findings, and the real math behind a platform switch that looked “free” on the surface, but wasn’t.

What You’ll Learn:

• Why cost alone is the wrong lens. How Lessen structured a disciplined evaluation around user needs—not just licensing fees—and what they discovered when they asked their department leaders what actually mattered.
• Where SharePoint fell short. The specific gaps Lessen found across search, content governance, permissions management, and analytics, and why each one represented a critical risk to knowledge quality and user trust.
• The true cost of switching. How Lessen calculated approximately 793 hours of upfront implementation work before anyone had used the new platform, plus the ongoing IT burden that wouldn’t go away after launch.
• What makes a knowledge base trustworthy at scale. How Bloomfire’s expiration workflows, group-based permissions, and deep search capabilities support a distributed workforce serving over 280,000 properties.
• How to build a bulletproof business case. Aaron’s advice for documenting user needs across every stakeholder level, from daily search users to department leaders to knowledge administrators, so you can walk into any procurement conversation with confidence.

Watch the full webinar here: 

Ready to see how your knowledge platform holds up under scrutiny?

Whether you’re facing pressure to consolidate tools or starting a platform evaluation from scratch, Bloomfire helps organizations build a governed, searchable knowledge layer their people can actually trust, without the IT overhead.

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