News
Forbes: Why Cloning Facebook Was A Bad Idea For Business
1 min read
Bloomfire CEO Bob Zukis writes in Forbes about why the first generation of enterprise social software were the wrong tools for the job. In the article, he lists the four key attributes the next gen of enterprise social software must have to succeed.
Knowledge Sharing
Blog
Customer Support
How to Improve Customer Service in Call Centers: 21 Ways to Enhance Contact Center Experience
Knowledge Sharing
Customer Insights
Customer Support
Innovative Ways Companies Are Using Knowledge Management
Blog
Enterprise Intelligence
Knowledge Sharing
How to Implement a Knowledge Check in 6 Steps
Estimate the Value of Your Knowledge Assets
Use this calculator to see how enterprise intelligence can impact your bottom line. Choose areas of focus, and see tailored calculations that will give you a tangible ROI.
Take a self guided Tour
See Bloomfire in action across several potential configurations. Imagine the potential of your team when they stop searching and start finding critical knowledge.