News
Social Technologies and Business: Trends, Market Forces
1 min read
McKinsey Global Institute published a very comprehensive study this past summer in which they claimed that the use of social technologies within businesses has the opportunity for US$ 900 billion – 1.3 trillion of value creation.
Knowledge Sharing
Blog
10 Best Knowledge Management Practices in 2026
Knowledge Sharing
Entire Company
Different Types of Knowledge: Implicit, Tacit, and Explicit
Customer Support
AI
Blog
Striking the Right Balance Between AI and Human Customer Service
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