Any tool that helps you store and manage documents digitally can be called a document management system or DMS. These documents may be electronic documents or digital scans of paper documents. Modern systems also incorporate video and audio files, transcripts, and even unstructured data or information. The primary advantage of a DMS comes from its ability to deep index and search the documents, making them easy to find when needed. Bloomfire goes even further by capturing collective knowledge by documenting Questions and Answers asked to subject matter experts and makes them searchable as well. This allows Bloomfire to capture tribal knowledge as well as serve handle over 25 different document file types.

Enterprise document management should have robust search capabilities and be able to handle multiple file types including video and audio files. You should also look for the ability to handle both structured and unstructured information, and be able to easily scale across multiple groups. Ingesting documents and content should be a simple process, ideally automated. You will also want to consider system security, cloud access, detailed usage analytics and generative AI tools to help make document management easier.

You can schedule publishing for a future date, as well as schedule archiving and unpublishing documents when they become out of date. Using our easy management tools, you can do this in bulk, as well as managing approval tasks.

Groups are used to create secure permissioning for restricted content. If a document is published and shared with a group, security features ensure that only members of that group will be able to find it. If they aren’t in the group, they won’t see it. However, documents can be cross-published to different groups as needed, allowing you to maintain a single version that reflects updates across all groups when changes are made.

Our advanced reporting tools can be used to easily audit user activity and track content engagement, including views, engagement, document downloads, search history, login history, and system information.

The platform has a number of ways to seed content resources into the platform. Authors of content can load it directly or connect to external sources through various integrations, like third-party content feeds from news sites and market research companies.

Yes. Bloomfire is a document management system that is purpose built to capture and retain knowledge and critical documents, making them easily searched by your teams. In addition to being able to render and display over 25 document types, Bloomfire has tools to easily capture knowledge from other unstructured sources and syncs automatically with cloud-based file storage systems.

If a user is a member of multiple communities within the platform, searches are performed across all communities they have access to. Search results are primarily shown for the community they performed the search in, but would like to results in other communities. This helps save time for individuals who are cross-functional and supporting multiple departments.

We’ve specifically designed the Bloomfire platform to be drag-and-drop, no-code, and WYSIWYG friendly (what you see is what you get). This means you don’t need any support from a developer or IT. We have some optional custom elements with HTML coding if you want to get fancy, and our support team is happy to help if you need assistance there.

We do! If this is a requirement, be sure to let us know, and we will help you configure it.