What we collect
From Visitors we collect the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages Visitors access or visit, and information volunteered by the Visitor.
From Users and Administrators we collect information such as name and email. It is optional that Users and Administrators provide job role, bio information, and profile picture—this information will be collected if provided.
From Subscribers we collect all information as for Users and Administrators. In addition we collect billing address, credit card information, and phone number.
How we use it
We may use your email address or other personal information to send occasional commercial, educational, or marketing messages. Bloomfire is compliant with the CAN-SPAM Act of 2003. However, if you wish to opt-out of these emails you can easily unsubscribe with the ‘unsubscribe’ or ‘opt-out’ links contained within them or with an email to email@example.com (1). We may use your email address without further consent for non-marketing or administrative purposes (such as notifying you of major system updates, customer service needs, or items for which you have requested communication).
We reserve the right to share your information to respond to duly authorized information requests of governmental authorities or where required by law. In exceptionally rare circumstances where national, state or company security is at issue (such as with the World Trade Center terrorist act in September, 2001), we reserve the right to share our entire database of visitors and customers with appropriate governmental authorities.
How we store and protect information
Bloomfire uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run Bloomfire. Although Bloomfire owns the code, databases, and all rights to the application and feedback, you retain all rights to your data.
Transfer of customer information
Customer lists and information are properly considered assets of a business. Accordingly, if we merge with another entity or if we sell our assets to another entity, our customer lists and information, including personally identifiable information you have provided us, would be included among the assets that would be transferred.
Bloomfire adheres to the US Safe Harbor privacy principles. For more information about the Safe Harbor framework, see the Department of Commerce’s website at http://export.gov/safeharbor/.
1717 W. 6th Street, Suite 100
Austin, Texas 78703
The above contact information may also be used to request access to the information we collect about you. This access may be subject to a fee to cover our costs.
As a convenience to our Visitors and Users, the Site may contain links to a number of sites that we believe may offer useful information. The policies and procedures we described here do not apply to those sites. We suggest contacting those sites directly for information on their privacy, security, data collection, and distribution policies.
(1) E-mails from firstname.lastname@example.org (or any other internal @bloomfire address are represented in the statement above. If you become a member of an independent free trial or owned Bloomfire community, you have direct control of those messages within your Bloomfire profile page. See more information here https://community.bloomfire.com/posts/524060 on how to control those notification settings.