Out of an abundance of caution, we are postponing Elevate Knowledge, our annual conference.
Our first priority is ensuring that we don’t put our customers in a situation where they feel uncomfortable or unsafe, and given the status and projections of COVID-19, we believe this is the most prudent action to take.
However, we don’t want to go a full year without meeting with and learning from customers like you, and we are considering a range of future options, from rescheduling Elevate Knowledge for later in the year to leading smaller conferences in several cities. We will continue to monitor COVID-19 and keep you updated on our decisions.
If you have already paid for the conference, you will automatically receive a refund within one week directly from Eventbrite.
If you haven’t received your refund by the end of next week, or if you have any questions about our decision, please reach out to Rachel Dunner at email@example.com.
Thanks for your understanding. And we hope to see you soon.