Elevate Knowledge

THE KNOWLEDGE SHARING EVENT OF THE YEAR

MARCH 27 & 28, 2019 AUSTIN, TX

GET MORE OUT OF YOUR COMPANY KNOWLEDGE

Knowledge sharing means growth, both for your employees and your bottom line. At Elevate Knowledge, you’ll meet peers to share strategies for collaboration, successful change management, productivity, and creating a culture of knowledge sharing.

THIS YEAR'S SPEAKERS

Jonathan Chalker

Vice President of
Client Experience

JACKSON HEWITT

Melanie Greben

Manager of
Demand Science

CONAGRA BRANDS

Jason Pafford

Instructional Design and
Communications Specialist

ORVIS

Jason Gambill

Manager of Electric
Safety and Training

DOMINION ENERGY

Jeremy Slayton

Communications
Specialist

DOMINION ENERGY

Lisa Jasper

Director of
Performance Improvement

INSPERITY

Lana Gezalova

Performance Improvement
Consultant

INSPERITY

Tammy Shelman

Vice President of
Customer Experience

AGIA AFFINITY

Hunter Williams

Lead Traning and
Performance Specialist

AGIA AFFINITY

Tony Keesee

Vice President
of Support Services

VPAY

Maria Segovia

Corporate Training
Manager

VPAY

Mark Hammer

Chief Executive
Officer

BLOOMFIRE

Bill Tole

Chief Financial
Officer

BLOOMFIRE

Bheeshmar Redheendran

Principal Engineer
& Mayor of Bloomfire

BLOOMFIRE

Chad Schexnayder

Director of
Client Success

BLOOMFIRE

David McCullars

Vice President of
Engineering

BLOOMFIRE

Marcus Torres

Senior Client
Success Manager

BLOOMFIRE

Patrick Davis

Director of
Strategic Accounts

BLOOMFIRE

Sam Schneider

Vice President of
Client Success

BLOOMFIRE

GET INSPIRED BY FELLOW CUSTOMERS

Wednesday, March 27th

1 – 5 pm: Sessions at the Austin Central Library

5:30 – 7:30 pm: Welcome Party

Thursday, March 28th

9 am – 5 pm: Sessions at the Austin Central Library 

5:00 – 8:00 pm: Dinner 

AGENDA SNAPSHOT

Our customer speakers are bringing valuable insights, from strategies to measure the impact of knowledge sharing to best practices for a community relaunch. Get your first look at our agenda below.

Data and Metrics – The Humanized Approach to Managing the Customer Experience

Jonathan Chalker, Vice President of Client Experiences, Jackson Hewitt

Data and emotions might seem like oil and water at first, but bringing them together for internal teams can help enhance the end user experience. Learn how Jackson Hewitt is using their knowledge sharing community to help employees understand the dynamics between data and emotions so customer-facing teams can stay aligned and work together to improve the customer experience.

Acquisition and Re-orgs: Relaunching to Keep Up with Change

Melanie Greben, Manager of Demand Science, Conagra Brands

When your company experiences change, how do you ensure your teams stay aligned around the same information? Conagra recently faced this question and realized that changes to their organization presented an opportunity to make changes to their knowledge sharing community. Join Melanie as she shares Conagra’s journey of revamping and relaunching their community 2.5 years after their initial launch.

Bottoms Up: Energizing End-Users to Ensure Success at Orvis

Jason Pafford, Instructional Design and Communications Specialist, Orvis

How can you ensure high engagement from community users? Get them involved right from the get-go. Join Jason as he discusses how Orvis launched their Bloomfire community with the help of their end users, the unexpected results that followed, and some lessons learned along the way.

Mobile Knowledge Sharing: How Dominion Energy Abandoned Linear Information Management to Enable their Field Teams

Jason Gambill, Manager or Electric Safety & Training & Jeremy Slayton, Communications Specialist, Dominion Energy

When the majority of your workforce is remote, quick access to knowledge is essential. Join Jason and Jeremy as they explain how they abandoned linear information management and adopted a more dynamic approach to keep their field workers up-to-date.

Pushing the Bounds of Knowledge: How AGIA Uses Knowledge Checks and Dashboards to Empower Employees

Tammy Shelman, VP of Customer Experience & Hunter Williams, Lead Training and Performance Specialist, AGIA

How do you measure the success of your company knowledge sharing? Join Tammy and Hunter as they share how AGIA measures the impact of their knowledge and empowers employees.

It Takes Two [Or More]: VPay’s Approach to Managing Multiple Communities

Tony Keesee, VP of Support Services & Maria Segovia, Corporate Training Manager, VPay

When you work in a highly regulated industry, what is the best way to manage company knowledge across different departments? Learn about VPay’s approach to managing multiple communities and the impact this approach has on their organization.



TICKETS

Standard Pass $699

Your pass gets you access to:

  • Keynotes
  • General sessions
  • Welcome reception
  • Evening event
  • Food and beverages

PLAN YOUR TRIP

The Greatest Place for a Knowledge Conference

Situated in the heart of downtown Austin with views of Town Lake and Shoal Creek, the Central Library is one of the newest additions to the Austin skyline and has recently been named one of Time Magazine’s World’s 100 Greatest Places of 2018. What better place to hold a knowledge conference?

There’s nothing “hush-hush” about this conference

RECOMMENDED HOTELS

Just a hop, skip, or scooter away

W Austin

0.4 miles from venue

Check it out

JW Marriott

0.6 miles from venue

Check it out

Hyatt Regency

0.7 miles from venue

Check it out

Hyatt Place

0.7 miles from venue

Check it out

Four Seasons Austin

0.7 miles from venue

Check it out

REGISTER

Collaborate with super users from across the world and hear from industry leaders using Bloomfire to elevate knowledge for their organizations.

You’ll come away with learnings and immediate next steps to take back to the office.