Knowledge is your business’s biggest strategic advantage. Make sure everyone in your organization can access and engage with the knowledge they need to do their best work, no matter where, when, or how they're working.
Bloomfire’s knowledge engagement platform gives team members the power to tap into—and contribute to—your organization’s collective intelligence.
Deliver an experience that helps every team make decisions with confidence. Bloomfire centralizes information and makes it searchable so that your company can connect and align people, processes, and knowledge.
Banish silos and lost productivity across an increasingly dispersed workforce. Give everyone access to the knowledge they need to make the team successful.Learn More
Raise your insights profile. Enable stakeholders across teams and locations to bring market research into more business decisions.Learn More
Equip and empower support agents with knowledge so they can offer exceptional customer service—wherever and whenever they're working.Learn More
Our customers inspire us every day. See how they can inspire you — and learn how they're using Bloomfire to drive company results.See more customer stories
Customer experience is central to Southwest's mission, so it's critical for employees to have a shared view of the customer. Bloomfire makes Southwest Airlines' customer insights research easy to discover to empower customer-centric decision-making.
What started as a sales enablement initiative has grown into a company-wide knowledge sharing solution. Bloomfire gives Insperity a way to securely share sensitive information across their 60 U.S. locations.
Before Bloomfire, VRBO's support team was wasting time searching across Skype and Google apps for answers. By making all their support documents central and searchable, HomeAway has dramatically decreased their average time to resolution.
Bloomfire’s proprietary artificial intelligence engine, called Scarlet, powers our intelligent search, helps drive results by automatically tagging content (so you don’t have to!), and recommends content based on your actions, helping you extend your learning.
"Expanding Bloomfire to multiple departments is definitely a benefit. As you continue to get more departments involved, you can truly optimize the technology. We have learned so much by breaking down the silos between departments."
"We had standing room only training. I think it just shows that people are clamoring to get their hands on a tool like this"
"When we switched over to Bloomfire, within a few weeks we were getting feedback that it was saving employees 20-30 minutes a day looking for information."
"Before Bloomfire, information was chaotic. After we started using Bloomfire, everything is in one place, everyone knows where to go … it’s where you go to find your information. "
"Bloomfire has really strategically given us the ability to break down the silos of where information lives so end users can come in and find information fast."