Bloomfire Receives Top Honors at KMWorld 2025 Conference

Enterprise Intelligence Platform Recognized For Its Commitment to Value for Customers 

AUSTIN, Texas – November 20, 2025 – Bloomfire, the AI-powered knowledge management platform pioneering the shift to Enterprise Intelligence, has been awarded the prestigious KM Promise Award at the 2025 KMWorld Awards and has also been named to the inaugural KMWorld Top 10 list in the Collaboration category.

This award recognizes the organization that best delivers on the promise of helping customers implement and integrate knowledge management practices into everyday business processes. Bloomfire was recognized for going beyond technology delivery to ensure that knowledge becomes embedded into work processes and an active part of how work gets done. 

“This recognition from KMWorld reflects what we see every day with our customers: when knowledge becomes truly accessible and actionable, it changes how work gets done,” said Philip Brittan, CEO of Bloomfire. “Our platform turns fragmented content and tribal knowledge into a certified ‘truth layer’ for the enterprise, enabling faster, more confident decisions. Being recognized with both the KM Promise Award and inclusion in KMWorld’s new Top 10 Collaboration category underscores how our technology helps teams connect, collaborate, and act with shared intelligence. These honors validate our mission to help customers achieve real business results by delivering understanding at enterprise scale.”

Bloomfire’s platform creates a self-healing knowledge base that automatically identifies gaps, flags outdated or conflicting information, and removes redundant or trivial content. The platform is recognized as a leader in agentic AI, with its ability to orchestrate knowledge, automate moderation, and deliver context-rich insights that improve decision-making.

“We are delighted that Bloomfire has won the 2025 KMWorld Promise Award,” said Marydee Ojala, editor-in-chief, KMWorld. “The judging for the KMWorld Promise Award was very impressed by Bloomfire’s dedication to the knowledge management profession through its Enterprise Intelligence architecture, its use of AI for creating a trustworthy and flexible search experience, and for its ability to deliver on the promise of integrating KM practices into business processes.”

Moving beyond knowledge management, Bloomfire is focused on providing Enterprise Intelligence: a modern approach to knowledge that breaks down silos, proactively surfaces insight, and embeds it where work happens. The organization helps customers implement ‘self-healing’ AI-driven systems that predict failures, identify root causes, and automatically trigger corrective actions, enabling quick recovery and spearheading new data innovations. Through this approach, it helps customers save $27.1M in productivity gains per 100 employees, a 36% increase in first-call resolution, and cuts onboarding times by more than half.

Throughout the past year, Bloomfire has been recognized by KMWorld Magazine with several industry awards, including:

• KMWorld Magazine’s Trend-Setting Product of 2025
• KMWorld’s AI 100
• 2025 KMWorld Readers’ Choice Awards for Agentic AI 
• KMWorld’s 100 companies that matter in KM

Read the full announcement on BusinessWire.