Choose from five different user roles and set the permission levels that are the best fit for all users.
Create communities for employees or external users, such as customers or clients.
Set download permissions to control what content users can download from your knowledge base.
Create groups for specific users who need to access content on a need-to-know basis.
Make groups invite-only to control access to sensitive information.
Automatically schedule time-sensitive content for publishing or un-publishing.
Add a “current” badge to content–and decide how long you want to keep it in place–to give users confidence they’re accessing up-to-date information.
Make bulk changes to content (including updating categories, tags, or thumbnail images) and eliminate the pain of manual updates.
Turn on moderation so that new content and questions go through any approval processes you already have in place.
Get content recommendations in Salesforce Lightning or Zendesk–without having to actively search.
Search your Bloomfire community and share content directly in Slack or Microsoft Teams.