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A Certified Secure Knowledge Management Platform

Certified Secure

SOC 2 Type 2 Certified

Annually, Bloomfire engages with an independent third party to perform an audit which reviews how we safeguard customer data, including confidentiality and privacy.

HIPAA Ready

Bloomfire understands that highly regulated industries like healthcare require additional scrutiny, so we include the HIPAA criteria in our annual audit.

GDPR Compliant

Whether you’re based in Europe or have customers in EU countries, you can rest easy knowing that Bloomfire takes the necessary steps to remain GDPR compliant.

Your data in a safe place

Hosting

Bloomfire is hosted by Amazon Web Services, which ensures locked-down, privately-known locations and uses multiple security layers to prevent unauthorized access to hardware and infrastructure.

Backup and Recovery

Bloomfire’s database is replicated across multiple AZs in real time, allowing us to continue operation with the loss of any single AZ. We also take snapshots of our data and store them apart from our servers throughout the day.

Simplified user management

Single Sign-On (SSO)

Set up single sign-on so users can securely navigate between systems without having to manage multiple passwords.

System for Cross-Domain Identity Management (SCIM)

Integrate Bloomfire with your SCIM solution to streamline the way you manage users across your tech stack.

FAQs

Does Bloomfire encrypt data?

Yes. Bloomfire encrypts data at rest as well as user data in transit to ensure that login data is protected.

Does the application’s website support HTTPS for all its pages?

Yes.

Is Bloomfire hosting secure?

Bloomfire hosting is extremely secure. Our servers are hosted at SSAE 16-compliant facilities. Our hosting environment encrypts customer data using AES-256 at rest to keep your data safe. And all connections to Bloomfire are secured via SSL/TLS. We provide security support, vulnerability testing, reporting, and more to ensure uptime and data integrity.

Does your application support data backup in multiple locations?

Yes.

Learn how you can capture knowledge.

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