Knowledge and intelligence are the foundation of workplace productivity and business efficiencies. Every decision, interaction, and idea that drives a business forward stems from institutional knowledge and the intellect of its employees—in other words, the organization’s collective intelligence. And when teams have the means to tap into that collective intelligence, they’re able to take informed actions that positively impact revenue, retention, and innovation.
Knowledge engagement is a practice that allows businesses to harness and build upon the knowledge that exists across their organization, enabling them to recognize the full value of their collective intelligence. If your organization doesn’t have a knowledge engagement strategy, it’s time to adopt one.
75% of organizations say creating and preserving knowledge across evolving workplaces is very important to their success over the next 18 months, but only 9% say they are fully confident that they’re ready to address this trend.Deloitte