As an HR professional you understand there are numerous benefits to social learning. It is more flexible and cost effective than traditional learning methods, encourages engagement and participation, and improves collaboration. What’s harder to understand is what tactics HR professionals can do to improve social learning.
Recently Chris Nekvinda of Cannon Financial outlined how HR professionals can improve their workforce with social learning via a webinar with HCI. As Director of Global Learning, Nekvinda helps clients use social learning to bridge formal and informal training initiatives to solve problems like changing workforce demographics.
Whether you’re building a social learning strategy from scratch or, more likely, you’re trying to create a new strategy using the tools and processes available to you, Nekvinda’s action plan will help you harness the power of social learning.
Formalize The Informal
Social learning tools are inherently less formal than Learning Management Systems. However, you can add structure by assigning activities, like commenting on a video post to help to gain adoption.
Drive And Encourage Participation
If someone asks you a question via email or chat, request that they post the question in your social learning tool so others can see the answer going forward.
Use Videos For Skill Development And Coaching
Ask new employees to record and upload videos of themselves to ensure the training is working and that they are “visually, verbally and vocally aligned with the company”, explains Nekvinda.
Senior Leader Group Participation
Have a senior leader model the required assignment as an example. If you’re asking employees to upload a pitch video, for example, include an example of a their boss doing the same assignment
Create Shared Experiences Through Groups
Defining groups like new hires or two year employees can help form connections in large organization and form connections between people who might not otherwise interact.
Though the right tool is essential in a successful social learning strategy these tactics can help ensure your social learning strategy succeeds.
For more info on how to improve social learning you can view the full webinar or download our ebook Knowledge Management and Training: Why Social Learning Works.
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