City of Olathe Uses Bloomfire to Clean Up Documentation Mess

Case Study City of Olathe Uses Bloomfire to Clean Up Documentation Mess

Industry
  • Government
Solution
  • Knowledge Sharing

This city government serves Olathe, Kansas, a city of approximately 126,000 people. The government is responsible for managing the city’s infrastructure, permitting, utilities, and more.

Problem

When Helen Sangster began her job as a GIS Tech for the City of Olathe, the city government had no organizational system for their documents — employees just hoped they could find what they were looking for. Sangster tried to implement a simple file-based organizational system, but soon found the system was becoming convoluted.

We started using Bloomfire as a hub for our process documentation, and then we learned that it could hold so much more.
Helen Sangster
GIS Tech, City of Olathe
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