This city government serves Olathe, Kansas, a city of approximately 126,000 people. The government is responsible for managing the city’s infrastructure, permitting, utilities, and more.
When Helen Sangster began her job as a GIS Tech for the City of Olathe, the city government had no organizational system for their documents — employees just hoped they could find what they were looking for. Sangster tried to implement a simple file-based organizational system, but soon found the system was becoming convoluted.