How Jackson Hewitt Uses Knowledge as a Strategic Advantage
Knowledge sharing is a core pillar for success at Jackson Hewitt. Remote workforces, record employees leaving the workforce, and a business reliant on subject matter expertise underscores the importance of a single source for company knowledge. Hear Jonathan Chalker, VP of Customer Experience at Jackson Hewitt, discuss how they drive positive customer experiences by empowering a better employee experience through access to the knowledge and insights needed to do their best work.
Speakers:
Jonathan Chalker, Vice President Client Experience, Jackson Hewitt
Jordan Slabaugh, Chief Marketing Officer, Bloomfire
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