How Jackson Hewitt Uses Knowledge as a Strategic Advantage
Knowledge sharing is a core pillar for success at Jackson Hewitt. Remote workforces, record employees leaving the workforce, and a business reliant on subject matter expertise underscores the importance of a single source for company knowledge. Hear Jonathan Chalker, VP of Customer Experience at Jackson Hewitt, discuss how they drive positive customer experiences by empowering a better employee experience through access to the knowledge and insights needed to do their best work.
Speakers:
Jonathan Chalker, Vice President Client Experience, Jackson Hewitt
Jordan Slabaugh, Chief Marketing Officer, Bloomfire
Types of Knowledge Management Systems
The Benefits of Knowledge Management in Business
The Indispensable Role of Knowledge Management to Create a Workforce of the Future
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