Say good-bye to needing to know specific file names or folder structures. Bloomfire deep indexes all content–including uploaded media, comments, and words spoken in videos–so that everything becomes searchable.
Bloomfire’s AI-powered search algorithm determines the relevancy of content to place exactly what you’re looking for at the top of the search results.
View previews of your search results–and see exactly where your search terms appear in each post–so you can spend less time looking for information and more time acting on it.
Use filters like content type, author, and date range to narrow down your search results to the content that matters most to you.
Create custom categories–such as department, brand, or research type–so you and your teams can filter content using the criteria that makes the most sense for you.
Create a synonym library so that users can find exactly what they are looking for, even if they search for “remote work” and the document they need refers to “telecommuting.”
Automatically apply tags based on the content in your post to give your users another easy way to filter and search for content.
Manually apply your own tags when you want to allow users to search for additional terms–even if those terms aren’t mentioned directly in the content.
Search across all Bloomfire knowledge bases that you have access to and jump between them with one click.
Get content recommendations in Salesforce Lightning or Zendesk–without having to actively search.
Search your Bloomfire community and share content directly in Slack or Microsoft Teams.
90% of Bloomfire users feel less frustrated at work since implementing Bloomfire.
