What do team members typically do when they don’t know what to do or where to find an answer, company policy, or procedure?
They ask a peer, reach out within their network, or talk to their manager. Building internal networks is essential; your top performers are usually the best at this, but workplace interruptions are one of the most significant obstacles to optimal team productivity. Improving access to critical information will raise the productivity and performance of your entire team.
Bloomfire makes social interactions where critical tribal knowledge is shared visible to your entire team, rather than losing it in private email or chat conversations and hidden folder groups. This makes it easier for the next person to find that information and lightens the load on SMEs who don’t have to respond to the same questions continually.
The best leaders improve those around them by removing barriers, coaching, and building team connections. Many need help to help create the right level of communication with individual team members. Over a quarter of employees say poor communication is why they miss important deadlines. More than half add that they rely on collaboration to do their job efficiently, with approximately 75% citing it as ‘very important.’ Bloomfire helps to streamline communication by eliminating the time spent searching for specific subject matter experts, resulting in fewer misunderstandings and more meaningful collaborations.
A boost in confidence can go a long way in creating a more productive and engaged team. When team members can answer their own questions and get back to work without wasting time consulting others, there’s a higher sense of purpose and empowerment. As a result, their confidence shines bright in the work they produce.