Webinar: Modernized Knowledge Management
In this webinar, Jordan Slabaugh, Chief Marketing Officer at Bloomfire, and guest speaker Cheryl Mckinnon, Principal Analyst at Forrester Research dive deep into how knowledge management has been revitalized in recent years.
Discussion areas include:
- Internal forces influencing higher employee engagement
- The evolved role knowledge – and knowledge engagement – has in cultivating empowered employees
- How employee experience directly impacts customer experience
- Strategies to kick-start a fresh approach to knowledge discovery and delivery