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Category: Customer Support
Revolutionizing Jackson Hewitt’s Employee Onboarding with Bloomfire 
Customer Support Knowledge Management
Revolutionizing Jackson Hewitt’s Employee Onboarding with Bloomfire 
4 min read
Bloomfire Helps Top Credit Unions Optimize Search Functions and Build Out Knowledge Gaps
Customer Support
Bloomfire Helps Top Credit Unions Optimize Search Functions and Build Out Knowledge Gaps
3 min read
MGM Enhances Efficiency with Bloomfire’s Enterprise Search Capabilities
Customer Support
MGM Enhances Efficiency with Bloomfire’s Enterprise Search Capabilities
2 min read
How Bloomfire Helped Alphabroder Improve Their Average Handle Times
Customer Support
How Bloomfire Helped Alphabroder Improve Their Average Handle Times
2 min read
Gloved handing scooping ice from restaurant ice machine
Customer Support
How Bloomfire Helped Easy Ice Create Competitive Advantage and Improve Their Service Offering
2 min read
Giltner Logistics Slashes Onboarding Time and Aligns Distributed Teams
Customer Support Knowledge Management
Giltner Logistics Slashes Onboarding Time and Aligns Distributed Teams
4 min read
PennyMac Delivers Digestible Customer Service Knowledge
Customer Support
PennyMac Delivers Digestible Customer Service Knowledge
6 min read
ActiveProspect Empowers Employees and Customers with Centralized Knowledge
Customer Support
ActiveProspect Empowers Employees and Customers with Centralized Knowledge
6 min read
Orvis Elevates Customer Service with Bloomfire
Customer Support
Orvis Elevates Customer Service with Bloomfire
4 min read
AGIA Uses Bloomfire to Decrease Onboarding Time and Strengthen Trust With Customers
Customer Support
AGIA Uses Bloomfire to Decrease Onboarding Time and Strengthen Trust With Customers
5 min read
Parts Town Streamlines Training and Technical Support With Bloomfire
Customer Support
Parts Town Streamlines Training and Technical Support With Bloomfire
2 min read
VRBO Uses Bloomfire to Reduce Call Resolution Time
Customer Support
VRBO Uses Bloomfire to Reduce Call Resolution Time
6 min read
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