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White Paper Improve Support Operations with Bloomfire and Zendesk

Our Customers These brands are leveraging knowledge sharing to boost efficiency

We work with companies to help them increase efficiency by providing exceptional knowledge sharing and customer support platform solutions.

Everyone’s going to different meetings in different places at different times. Bloomfire is a great way for people to still interact and provide thoughts, ideas, suggestions, and support to one another.
“
Jeff Miller
Director of Learning and Performance, Insperity

What you'll learn Our white papers are packed with knowledge

Harness the power of your knowledge base and ensure your agents are well-equipped to answer questions quickly and consistently.

Download our datasheet to learn more about how Bloomfire and Zendesk work together to resolve issues faster.

  • Knowledge at your fingertips

    Search for answers and posts directly within a Zendesk ticket.

  • Knowledge where you need it

    Eliminate the need to switch between applications by storing knowledge in a single repository.

  • Faster resolution time

    Support teams report a 50-60% increase in time to issues resolutions.

  • Analytics

    Understand which pieces of content your support teams are using - or which content pieces your customers are most interested in.

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