White Paper Improve Support Operations with Bloomfire and Zendesk

Our Customers These brands are leveraging knowledge sharing to boost efficiency

We work with companies to help them increase efficiency by providing exceptional knowledge sharing and customer support platform solutions.

Expanding Bloomfire to multiple departments is definitely a benefit. As you continue to get more departments involved, you can truly optimize the technology. We have learned so much by breaking down the silos between departments.
Lisa Jasper
Director of Performance Improvement, Insperity

What you'll learn Our white papers are packed with knowledge

Harness the power of your knowledge base and ensure your agents are well-equipped to answer questions quickly and consistently.

Download our datasheet to learn more about how Bloomfire and Zendesk work together to resolve issues faster.

  • Knowledge at your fingertips

    Search for answers and posts directly within a Zendesk ticket.
  • Knowledge where you need it

    Eliminate the need to switch between applications by storing knowledge in a single repository.
  • Faster resolution time

    Support teams report a 50-60% increase in time to issues resolutions.
  • Analytics

    Understand which pieces of content your support teams are using - or which content pieces your customers are most interested in.
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