A woman exploring Bloomfire as the internal company knowledge base for her organizations

Centralize Your Collective Intelligence Using a Company Knowledge Base

Transform scattered expertise into unified, accessible intelligence with Bloomfire’s company knowledge base platform.

Bloomfire’s knowledge base software gathers the diverse knowledge held across your organization, eliminating silos and making it easily searchable in one location. This process unifies disparate insights, transforming them into a cohesive and readily available pool of collective intelligence.

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Improve Your Organization’s Information Accessibility

Create a singular and easily searchable repository for all critical knowledge using a company knowledge base software that revolutionizes information accessibility within your organization. Instead of dispersing information across individual inboxes, shared drives, or disparate systems, Bloomfire consolidates it into one intuitive platform. Features like advanced search capabilities, tagging, and categorization further enhance discoverability, making even deeply buried knowledge readily available to the entire team. Everyone operating from the same company knowledge base strengthens consistency in information and decision-making, contributing to a more efficient and knowledgeable organization.

Increase productivity with an internal knowledge base software

98.5 %

of employees link cross-departmental knowledge sharing to higher productivity. (Source: Bloomfire)

5 .3

hours per week are lost to employees waiting for information they need. (Source: Panopto & YouGov)

25 %

increase in team productivity when a knowledge base is integrated.
(Source: McKinsey & Co.)

The Latest Data for Your Knowledge Management Strategy

Learn how implementing robust internal knowledge base software can revolutionize your Enterprise Intelligence strategy. Our report unveils its critical role in capturing, organizing, and sharing vital information, leading to improved efficiency, collaboration, and informed decision-making across your organization.

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Empower your team

Preserve and Enhance Your Institutional Knowledge

Foster a systematic capture of valuable insights, best practices, and lessons learned, preventing critical knowledge from being lost when employees leave or retire. Bloomfire’s top-rated knowledge base software ensures that your institutional knowledge becomes a readily accessible asset for current and future team members.

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A key benefit of a dedicated internal knowledge base platform is its ability to actively combat the proliferation of redundant, outdated, or trivial (ROT) information. It makes it easier to identify duplicate content, while built-in workflows can trigger review cycles to ensure information remains current and accurate.

Features like version control and archiving allow organizations to manage content lifecycles effectively, removing outdated material and preserving only the most valuable and relevant knowledge. As a result, implementing a company knowledge base fosters a culture of knowledge curation and accountability.

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A group of employees discussing AI insights found in their internal knowledge base

Bloomfire’s knowledge base tools integrate your organization’s vast knowledge repository, making it readily accessible for AI-driven analysis. Within this unified environment, artificial intelligence features can efficiently process and understand the interconnectedness of information. This approach identifies hidden patterns, trends, and relationships that might remain undiscovered. Users can pose complex questions and receive AI-powered answers, summaries, and recommendations directly within the company knowledge base.

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When everyone accesses the same verified source for answers and guidelines, the risk of sharing conflicting information or outdated materials diminishes considerably. It ensures that all stakeholders operate with the same understanding, leading to greater alignment and reduced errors.

Updates and revisions to critical information can be managed efficiently, with changes immediately reflected for all users. This real-time consistency fosters trust, improves collaboration, and strengthens the organization’s overall efficiency and reputation through unified and accurate information sharing.

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subject matter expert meets with new hire to provide training content

A self-service resource empowers new employees to independently find the information they need from a database, reducing their reliance on constant guidance from existing team members and allowing them to become productive contributors more quickly. They can proactively learn about their roles, the company culture, and essential workflows at their own pace. Access to a comprehensive internal knowledge base minimizes the feeling of being overwhelmed and provides a clear pathway to understanding their responsibilities and the broader organizational landscape.

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Beyond simple storage, Bloomfire enhances institutional knowledge through features encouraging collaboration and refinement. Employees can contribute their expertise, build upon existing information, and engage in discussions to clarify and enrich content. It empowers employees to practice continuous learning and the evolution of your collective intelligence, making it a more powerful and valuable asset over time.

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Bloomfire’s commitment to data security enhances the integrity and longevity of the knowledge stored within the platform. Comprehensive protocols safeguard sensitive information, protecting valuable organizational knowledge from unauthorized access, breaches, and data loss. Constant security updates and adherence to industry best practices ensure that the intranet knowledge base remains a resilient and trustworthy repository.

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Bloomfire’s Internal Knowledge Base Platform in Action

Bloomfire’s knowledge base is a reliable hub where all crucial company information, from expert insights to best practices, is stored and readily accessible. Clients highlight its powerful search capabilities and intuitive organization, allowing employees to quickly find the answers they need, reducing time wasted searching for information, and fostering faster problem-solving.

Bloomfire makes it much easier to make mass updates than other systems I’ve used, like Confluence, Salesforce, and Zendesk.

Knowledge ManagerActiveProspect

We knew Bloomfire could be applicable to other departments, but once we implemented it, it was clear we needed to expand it to other departments as quickly as possible.

Director of Medical InformationMetagenics

We have been testing out the Enterprise Search. I think this is going to be a huge game changer, not only for us but for everybody.

CX ManagerAlphabroder

Bloomfire’s Internal Knowledge Base Platform Features

AI-Powered Enterprise Search

Our advanced search capability understands user queries, going beyond simple keyword matching to find the most relevant content regardless of phrasing or terminology. Users can quickly locate the information they need within the corporate knowledge base, maximizing its value as a dynamic and easily navigable resource for the entire organization.

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Q&A Collective Knowledge Engine

Experience direct interaction and real-time knowledge sharing. When users ask questions, the engine surfaces existing relevant content and simultaneously captures new insights from expert responses, expanding the knowledge repository with practical solutions and diverse perspectives.

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AI-Powered Authoring Tools

Our knowledge base tools, powered by artificial intelligence, offer suggestions for relevant content, identify knowledge gaps, and streamline the writing process. They ensure consistency in tone and style, improve content accuracy, and facilitate the creation of knowledge articles. This intelligent support enriches the effectiveness of the best knowledge base solution.

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Content and Documentation Management

Get hold of a structured environment where information can be created, organized, and maintained precisely. The enterprise knowledge base evolves into a dynamic and valuable resource, continuously improving its ability to answer questions, solve problems, and support informed decision-making across the organization.

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See how Bloomfire helps companies find information, create insights, and maximize value of their most important knowledge.

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See Bloomfire in action across several potential configurations. Imagine the potential of your team when they stop searching and start finding critical knowledge.

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