Find knowledge
in 3 clicks or less

Experience smarter work with Bloomfire features, offering fast access to essential knowledge through our AI-Powered Knowledge Management Software Platform. Explore the benefits of our highly rated software features designed to bring efficiency and accuracy to your people and processes.

Bloomfire features overview

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Meet with a knowledge management expert today and learn how your team can work smarter together instead of harder apart.

A Smarter Way to Work

Explore the tools that connect knowledge, power collaboration, and deliver trusted answers in the flow of work.

Synapse Conversational AI

Ask questions in plain language and receive accurate, cited answers drawn from your trusted knowledge base, delivered instantly.

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Content Reliability

Automatically detect outdated, redundant, or conflicting content to maintain a continuously improving knowledge base.

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AI-Powered Enterprise Search

Surface the most relevant content across structured and unstructured sources.

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AI Authoring Tools

Generate summaries, suggest tags, extract key insights, and accelerate content creation with built-in AI tools.

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Custom User Experiences

Tailor homepages, feeds, communities, and navigation by role or team to deliver personalized knowledge experiences.

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Easy Administration

Configure communities, manage content structures, and oversee system settings with intuitive controls that reduce administrative overhead and IT dependency.

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Data Security

Protect sensitive information with enterprise-grade security, including SOC 2 Type II compliance, encryption, audit trails, and secure authentication protocols.

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Q&A Collective Knowledge Engine

Capture institutional expertise through structured questions and answers, transforming individual insights into searchable organizational knowledge.

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Turn Knowledge Into Action

Schedule a personalized walkthrough to see how Enterprise Intelligence transforms your knowledge into trusted, workflow-ready answers.

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See Bloomfire in action
Moderation Tools

Maintain quality and governance with approval workflows, content verification, version control, and administrative oversight across all communities.

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Learn and Confirm

Embed knowledge validation tools to confirm understanding, reinforce learning, and ensure critical information is reviewed and retained.

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Hallucination Detection & Prevention

Constrain AI responses to verified content, provide citation transparency, and proactively flag inconsistencies to reduce misinformation and risk.

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Content & Document Management

Organize, version, and centralize documents, multimedia, and structured knowledge into a searchable, governed source of truth.

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Analytics Suite

Measure engagement, search behavior, content performance, and knowledge gaps with advanced reporting that ties usage to business impact.

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Data Readiness for AI

Prepare your organization’s knowledge for AI activation by cleaning, structuring, and governing content to ensure accuracy, trust, and scalability.

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OneDrive
Slack
DropBox
Google Drive
Microsoft Dynamics 365
OneDrive
Microsoft Teams
Zendesk
Okta
iCloud
Box
Application
Application
Application
Zendesk
DropBox
OneDrive
Google Drive
Microsoft Dynamics 365
OneDrive
Box
Microsoft Teams
iCloud
Slack
Application
Okta

Work Seamlessly With Your Favorite Apps

Bloomfire integrates with your favorite apps, so you can work seamlessly and stay productive.

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Bloomfire’s Standard Implementation Process

From kickoff to go-live, Bloomfire implementation services give you expert guidance, clear milestones, and a fast path to measurable adoption.

Plan

Align goals, roles, and success measures through kickoff, admin training, and executive briefings. Establish a strong foundation and roadmap for your community.

Configure

Customize Bloomfire to fit organizational needs with community setup, IT configuration, and connector integration. Ensure the platform is ready for your teams.

Prepare

Populate the community with relevant content and test the experience with real users. Use early feedback and migration support to launch with confidence.

Launch

Deploy the community with train-the-trainer enablement and executive alignment. Transition smoothly to Customer Success for long-term engagement.

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Explore the Solutions Tailored to Your Needs

Bloomfire can be configured for small-to-medium sized businesses to multinational enterprises. Say goodbye to complicated, difficult to maintain folder structures. Our platform can grow with your business and scale across multiple departments and geographies. Linking communities together using our cross-community search enables teams to work smarter together, instead of harder apart.

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Estimate the Value of Your Knowledge Assets

Use this calculator to see how enterprise intelligence can impact your bottom line. Choose areas of focus, and see tailored calculations that will give you a tangible ROI.

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Take a self guided Tour

Take a self guided Tour

See Bloomfire in action across several potential configurations. Imagine the potential of your team when they stop searching and start finding critical knowledge.

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